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YIKES! Student comments appear to disappear #115

Closed mfacciotti closed 3 years ago

mfacciotti commented 3 years ago

The disappearing comments issue has resurfaced.

A couple of days ago a student told me that they could no longer see their comments. I logged in and could see them. Told the student not to worry.

Tonight I log in and MANY comments I know were there before no longer appear.

JumanaFM commented 3 years ago

Hi Marc, I can see all comments. I even compared the number of comments appearing online and the ones in the database and it's the same number. I noticed that some students chose to make their comments only visible to instructors. Also, for now, NB and ad blockers don't work well. Some ad blockers and plugins interfere with the page and as a result some highlights are misplaced when you load the page again.

Can you give me an example of a student that is facing this problem and in which reading? The one I checked is reading 13.

JumanaFM commented 3 years ago

@mfacciotti

mfacciotti commented 3 years ago

Hi Jumana,

I see six comments in reading 13 for Class A. The last time I checked there were 4. Prior to that, however, I could find other comments. One student, Alyssa Ramirez I know posted - because I searched and saw her comments earlier - but I don’t see them now. Except for one comment in lecture 15. I’m pretty sure she made more.

Marc

Summary of what I see

Lecture Threads I see 11 2 12 2 13 6 14 1 15 4* 16 0

Marc Facciotti, PhD Associate Professor UC Davis Genome Center Biomedical Engineering 451 E. Health Sciences Dr. Room 5312 Davis, Ca. 95616

Phone: 530-752-3781 mtfacciotti@ucdavis.edu mailto:mtfacciotti@ucdavis.edu www.bme.ucdavis.edu/facciotti http://www.bme.ucdavis.edu/facciotti https://give.ucdavis.edu/BEDF/MPBILGV https://give.ucdavis.edu/BEDF/MPBILGV

On Feb 27, 2021, at 7:23 PM, Jumana Almahmoud notifications@github.com wrote:

Hi Marc, I can see all comments. I even compared the number of comments appearing online and the ones in the database and it's the same number. I noticed that some students chose to make their comments only visible to instructors. Also, for now, NB and ad blockers don't work well. Some ad blockers and plugins interfere with the page and as a result some highlights are misplaced when you load the page again.

Can you give me an example of a student that is facing this problem and in which reading? The one I checked is reading 13.

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JumanaFM commented 3 years ago

problem was resolved when cache was cleared.