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hc-institute-japan / kizuna

https://kizuna.foundation/en/
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Kizuna does not register nickname returns error message #102

Open Edu52 opened 3 years ago

Edu52 commented 3 years ago

Describe the bug

When opening the Kizuna the app ask for selecting a preferred language and to register a nickname. Registering the nickname is not working well. Occasionally registering works, but in most of the cases registering refuses to register the nickname and returns an error message saying "sorry, something went wrong". Re-registering several times but results in the same error.

Note: The error mssage shows only for a very short time , maybe 1 second.

Browser used is Firefox v93.0 (64-bits) but same error occurs in Edge. You find Launcher log and OS & hardware specs in the attachments.

To Reproduce Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected behavior A clear and concise description of what you expected to happen.

Logs Please attach here the launcher.log file. To find it, go to Holochain Admin window of the Holochain Launcher, select the Settings menu, and select Open Logs. Attach that file to this issue.

In Ubuntu, there is a weird error that prevents the upload of a file from inside a hidden folder. To work around it, you can copy the launcher.log file to another non-hidden location, and upload it from there.

Screenshots When you encountered an error, it would help if you could right click, click inspect, and on your right side of browser, click the console tab, then take a screenshot of what you see. launcher.log OS and hardware Inspect screenshot

Desktop (please complete the following information):

Additional context Add any other context about the problem here.

Edu52 commented 3 years ago

in addition the screenshot of inspect/console

Console screenshot

tatssato commented 3 years ago

hi @Edu52! Thank you for reporting this issue. This seems to be a bug in holochain or launcher. I have made an issue describing your problem here just in case you would like to track it as well

Edu52 commented 3 years ago

Hi Tats,

Thanks for the information /notification.

Best regards, Edu

Op wo 20 okt. 2021 05:53 schreef Tats @.***>:

hi @Edu52 https://github.com/Edu52! Thank you for reporting this issue. This seems to be a bug in holochain or launcher. I have made an issue describing your problem here https://github.com/holochain/launcher/issues/31 just in case you would like to track it as well

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