Plugin does not report correctly

[oferpld]

Hi there,

I have installed successfully the FileWatcher plugin on Windows server machine (according to https://rpm.newrelic.com/accounts/1980202/plugins/directory/655). It is watching some test folder of mine.

{ "agents": [ { "name": "File Watcher Monitor", "path": "C:\tmp" }
] }

New relic UI shows that plugin reports - attached:

However, there is no real indication for file existence although I have added one.

The warning message below has appeared in the event viewer after starting the service: _"Child process [1608 - C:\Users\ofer.peled\Downloads\platform_installer-win32-v0.1.5\platform_installerwin32\plugins\org.healthwise.newrelic.filewatcher\org.healthwise.newrelic.filewatcher\plugin.exe ] finished with -1"

Kindly your advise.

Thanks in advance. Ofer

[eelkram]

@oferpld - can you try updating your path to

"C:\\tmp"

Also, I'm not sure it would support the existence of a folder. It's built to check for the existence of a file, but I guess we will see...

[eelkram]

@oferpld - After doing a quick check of the source it calls System.IO.File.Exists which does not support a folder. You will always get a failure unless you specify a file.

Docs: https://docs.microsoft.com/en-us/dotnet/api/system.io.file.exists?view=netframework-4.8

I'm guessing you aren't a developer, but it would be fairly trivial to update the codebase to support a folder in addition to a file.

[oferpld]

Hi there, I have already tried with the following options and still does not show anything in NR. C:\tmp\test\service.log.txt C:\tmp\test\service.log.txt

Additionally I don't see any logs in \org.healthwise.newrelic.filewatcher\logs\newrelic_plugin.log although log_level is set to "finest".

Any further suggestions? Can you please share the exact plugin folder structure of such installation?

Ofer

[eelkram]

Hi @oferpld,

I'm not involved in this project anymore and didn't do any of the original work. @zmaillard - can you chime in on this one?

-Mark

[eelkram]

@oferpld - just to be clear, are you using double backslashes in you path? If you only use a single it will cause issues as you need to escape the backslash. Your examples only show a single, so I want to make sure that isn't the issue...

Bad C:\tmp\test\service.log.txt

Good C:\\tmp\\test\\service.log.txt