Non english characters on email templates cause escaping

[victormartins]

When using non english characters on the confirmation email, like "Olá" the email gets escaped and the token seems to get invalid. Someone posted this problem like a year ago: http://stackoverflow.com/questions/4793504/rails-3-and-devise-escaping-mailer-templates Is solution is ok, but is there a way to prevent devise to escape the characters?

[josevalim]

This is weird and I have written templates in portuguese and I haven't seen it before. It makes me think it is not a Devise issue, but a Rails one. If you put those characters in any other template, not necessarily a Devise one, does the issue still happen?

[victormartins]

Sorry, for the delay, I went on vacation :)

I've done the tutorial from rails casts 206 and sent emails with and without latin chars, in text and html without any escaping.

With Devise If I write the word Olá, I get the email get's like this: http://pastie.org/5064730 This must be something simple to solve, I just can't seem to find the issue :(

Using Rails 3.2.8 And Ruby 1.9.3p286 (2012-10-12 revision 37165) [x86_64-linux] on Heroku

[josevalim]

What is the template name? Can you provide an app that reproduces the error?

José Valim www.plataformatec.com.br Founder and Lead Developer

[victormartins]

The templates are: confirmation_instructions.html.erb reset_password_instructions.html.erb unlock_instructions.html.erb

When I get home I will try to do an app with the problem.

Thanks :)

[victormartins]

Here it is a simple test: https://github.com/victormartins/DeviseTest

As you can see in with the last commit, just adding "Olá" breaks the email by sending the url escaped like so: http://pastie.org/5069701

Without the Olá, everything looks fine: http://pastie.org/5069703

What do you think?

Thanks for looking at this José :)

[josevalim]

Hey @victormartins, before I give it a shot, would you mind adding a mailer template to the same app but without using Devise that works just fine as you said previously? Thanks!

[victormartins]

Hello,

Well now I'm completed lost, this really seems a rails configuration issue. I've added the mailer on a different computer, and in this example the email sent with my mailer template gets like this: http://pastie.org/5072842

I've noticed that now those templates have: Content-Transfer-Encoding: base64

While Devise gets: Content-Transfer-Encoding: quoted-printable

I don't know what I did different at home to send the email email with the latim characters, because in both situations I just followed Ryan Bates tutorial.

If you want to give it a try do rake db:seed and enter with user@user.com 999999

Then on the top of the page click " Say Hello" and in the console you will see the mailer sending the email.

[josevalim]

How do they look like when you access them in your gmail? The same? Or the characters are gone too?

[victormartins]

Brrr shame on me :-1: .... just tested it on my heroku app and on gmail it looks fine. I think that at the time I was trying to copy paste the confirmation urls from the console while testing and they sudently broke after changing the template.They probably worked on a real email reader all along.

Sorry for wasting your time :(