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heavyai / heavydb

HeavyDB (formerly OmniSciDB)
https://heavy.ai
Apache License 2.0
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License error: Failed to parse key #680

Open junrenge opened 3 years ago

junrenge commented 3 years ago

I try to install OmniSci Enterprise edition using a Docker container.Then I connected to Immerse using a web browser connected to my host machine on port 6273.I click APPLY and got an error msg "License error: Failed to parse key".I donot know how to do with this.

cdessanti commented 3 years ago

Hi @junrenge

It happened the same when I copied the key from a windows browser and tried to paste it into the browser.

You can try to check the length of the license, pasting it into a notepad, and saving the file. It would be around 1229 bytes.

Alternatively, you can download the key, connect to the docker you created and create a file called omnisci.license into /var/lib/omnisci/omnisci-storage (or directly on /omnisci-storage into the host if you used the default YAML settings) and restart the docker.

Regards, Candido

junrenge commented 3 years ago

Hi @junrenge

It happened the same when I copied the key from a windows browser and tried to paste it into the browser.

You can try to check the length of the license, pasting it into a notepad, and saving the file. It would be around 1229 bytes.

Alternatively, you can download the key, connect to the docker you created and create a file called omnisci.license into /var/lib/omnisci/omnisci-storage (or directly on /omnisci-storage into the host if you used the default YAML settings) and restart the docker.

Regards, Candido

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Thank you for your help.I tried but it didnot work.

cdessanti commented 3 years ago

hi @junrenge

I'm sorry but I gave you the wrong direction.

the license fie should be placed under /omnisci-storage/data

to be sure we are working with a valid license, I'm sharing my personal free license at this link removed link

let me know when you have downloaded, so I'll remove the link

junrenge commented 3 years ago

hi @cdessanti I have downloaded your license, you can remove it now. And I put it under /omnisci-storage/data, the container cannot restart, error_log says 'Failed to parse key'. Now I try to start with Open Source edition, it works well.

cdessanti commented 3 years ago

That's worrying because I used without any problems with a 5.7.1 free on a tarball installs lately.

The Os is fine if you plan to use the database only because you are going to miss immerse and backend rendering.

I will try to reproduce the error you are getting.

Candido

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From: zszq @.> Sent: Saturday, September 25, 2021 4:36:21 AM To: omnisci/omniscidb @.> Cc: Candido Dessanti @.>; Mention @.> Subject: Re: [omnisci/omniscidb] License error: Failed to parse key (#680)

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