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helium / hotspot-app

Helium hotspot app for iOS and Android
https://www.helium.com
Apache License 2.0
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Can't see activity list on wallet tab if there's been no transactions for > 24 hours #1020

Closed smarthousetips closed 3 years ago

smarthousetips commented 3 years ago

*Describe the bug When clicking <> to access my wallet, all of the options are gone and my QR code is up to receive but I cannot close that to access “Mining Rewards”, “Hotspot Transfers”, etc.

To Reproduce Steps to reproduce the behavior:

  1. Go to <>
  2. Only thing available to access is receive & send

Expected behavior All options should be available to access “Mining Rewards”, “Transfers”, “Activity”, etc.

Smartphone (please complete the following information):

D4F36BF4-45E6-40D9-8342-A562192CE54A

abhay commented 3 years ago

We'll have a look at this during the week. Could be a null state issue due to a failed API call.

@smarthousetips Does it persist if you try later? Does it persist if you force close the app and reopen?

@cokes518 have a look this week?

smarthousetips commented 3 years ago

@abhay yes, it is consistent. I have tried signing out and signing back in. Closing the app. Switching the API between Helium and Stakejoy. Restarting my phone. Nothing will allow me to access my entire wallet and accept the transfer. This started about 16 hours ago and hasn’t resolved.

abhay commented 3 years ago

Understood. Thanks for the additional information. I can't reproduce locally but I'm sure the team will be able to look at it this week.

smarthousetips commented 3 years ago

Thank you. Still having the issue today.

cokes518 commented 3 years ago

@smarthousetips can you select the Hotspot icon in the menu bar? the bell icon? I see you only have 1 transaction in that wallet and no hotspots.

smarthousetips commented 3 years ago

I don't have any hotspot. I am waiting on a hotspot transfer that we are also having issues with. Please see issue here: https://github.com/helium/hotspot-app/issues/1017#issuecomment-955595523 https://signaldomn.online/click?redirect=https%3A%2F%2Fgithub.com%2Fhelium%2Fhotspot-app%2Fissues%2F1017%23issuecomment-955595523&dID=1635781900989&linkName=https://github.com/helium/hotspot-app/issues/1017#issuecomment-955595523

On Mon, Nov 1, 2021 at 8:41 AM Coco Tang @.***> wrote:

@smarthousetips https://github.com/smarthousetips can you select the Hotspot icon in the menu bar? the bell icon? I see you only have 1 transaction in that wallet and no hotspots.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/helium/hotspot-app/issues/1020#issuecomment-956343061, or unsubscribe https://github.com/notifications/unsubscribe-auth/AEOTDFVILFLXXC567U3L2QTUJ2YJBANCNFSM5HCMEIVQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

-- Kayla Siemon Slower Response Expected: M - F 8 AM to 4:30 PM @.*** 509.396.8017 Preferred Communication: Email/Text

smarthousetips commented 3 years ago

@cokes518 Anything else you recommend that I do? I've tried everything I can this of to get this to work.

smarthousetips commented 3 years ago

@cokes518 As this is a new wallet. Should I create a new wallet and transfer the 1 HNT to that? Would that solve the issue?

cokes518 commented 3 years ago

can you tap on any menu icons? show me what the app looks like if you tap on the third icon, the one that looks like a bell.

tcpekin commented 3 years ago

I have the same issue on Android. Only QR code can be seen on the transaction page, exactly as the screenshot above. When switching pages/tabs to the transaction page, briefly the normal transaction page is there and then the QR code covers it and it is impossible to remove.

Device: Pixel 4 App v3.7.1 Android 12

tcpekin commented 3 years ago

image

This is what the bell page looks like for me.

smarthousetips commented 3 years ago

My wallet is new so I solved this by creating a new wallet and transferring my HNT to that one. It was a little annoying to have to pay a fee to fix the bug but I was tired of waiting.

On Tue, Nov 2, 2021 at 3:37 AM tcpekin @.***> wrote:

[image: image] https://user-images.githubusercontent.com/9438848/139831205-35b1bb1b-0d93-4d73-b587-53892ac9f14b.png

This is what the bell page looks like for me.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/helium/hotspot-app/issues/1020#issuecomment-957317016, or unsubscribe https://github.com/notifications/unsubscribe-auth/AEOTDFRTXXUXEZK7P2CWG73UJ65NNANCNFSM5HCMEIVQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

-- Kayla Siemon Slower Response Expected: M - F 8 AM to 4:30 PM @.*** 509.396.8017 Preferred Communication: Email/Text

cokes518 commented 3 years ago

I'm able to reproduce this now.

cokes518 commented 3 years ago

I suspect it's because the wallet has not had activity in the last 24 hours and so the activity list doesn't appear (because it only queries so far back) but I'll have the engineers confirm.

cokes518 commented 3 years ago

confirmed it's because the activity list only looks back about 24 hours (to reduce strain on the API) but this is obviously a bug that the team didn't account for. we'll look to fix this.

the work around is to send another transaction to the wallet. note that hotspots with wallets likely will never see this issue as they are actively mining and receiving reward transactions.

tcpekin commented 3 years ago

Great, a fix would be very appreciated. I get a monthly transfer, so not being able to see it outside of 24 hrs of it occuring is pretty brutal. Thank you for finding it!

Coco Tang @.***> schrieb am Mi., 3. Nov. 2021, 18:14:

confirmed it's because the activity list only looks back about 24 hours (to reduce strain on the API) but this is obviously a bug that the team didn't account for. we'll look to fix this.

the work around is to send another transaction to the wallet. note that hotspots with wallets likely will never see this issue as they are actively mining and receiving reward transactions.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/helium/hotspot-app/issues/1020#issuecomment-959746324, or unsubscribe https://github.com/notifications/unsubscribe-auth/ACIANAA7FM5X7IUGULM36I3UKF3ZFANCNFSM5HCMEIVQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

cokes518 commented 3 years ago

this is fixed in 3.8.0. note that there's currently an android bug in 3.8.0, so would urge you to wait for 3.8.1 to update.