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helium / wallet-issues-tracker

Issue tracker for the Helium Wallet app
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[bug]: IOS App crashes after sign in and later upon every launching #23

Closed EvelinaZakharchenko closed 2 years ago

EvelinaZakharchenko commented 2 years ago

bug

Preconditions:

  1. User has successfully signed in to account via 12 seed words

Steps:

  1. Open main screen after sign in

Actual result: app crashes upon opening main screen of signed in user and upon each app launching of signed in user

also no ability to link Helium wallet with Maker App via Helium Wallet app due to crash upon launching Helium Wallet app

Screenrecord: IPhone 8+: https://user-images.githubusercontent.com/57323258/182366206-a5b16ee1-245f-4c9d-9787-1e78dc8fd154.mov IPhone 11 cut to hide seed words: https://user-images.githubusercontent.com/57323258/182387285-93cbf116-14a7-4052-bdf2-eef6185ad0a0.mov

Helium Wallet app version 1.2 from App Store

crash logs: HeliumWallet 02.08.2022, 14-29.txt

Transaction Hash

No response

Phone Type

IOS 15.3 IPhone 8+ IOS 14.7 IPhone 11

Network Type

Mainnet

MykhailoMashchenko commented 2 years ago

Definitely happens at some point after using app for a while

MykhailoMashchenko commented 2 years ago

Not sure how to use this app if it randomly crashes like that

cokes518 commented 2 years ago

Thanks for reporting. The fix is coming out in 1.2.1 this week.

cokes518 commented 2 years ago

We just pushed out 1.2.1 for iOS. It should be available for you shortly to update.

Shevchenko-Oleksii commented 2 years ago

@cokes518 Issue still persists on v1.2.1 on ios 15.4.1 Iphone XS MAX

matthewcarlreetz commented 2 years ago

@Shevchenko-Oleksii - apologies. I've found the issue and have a fix being reviewed right now.

cokes518 commented 2 years ago

This is now fixed - app version 1.2.2 is now available on iOS.

Shevchenko-Oleksii commented 2 years ago

Working good so far, well done, thanks.

EvelinaZakharchenko commented 2 years ago

@matthewcarlreetz @cokes518 Thanks, now it works for IOS. But I have also updated app on Android, and now the same crash is on Android. Please, can you fix this for Android app too?

Shevchenko-Oleksii commented 2 years ago

@matthewcarlreetz @cokes518 Thanks, now it works for IOS. But I have also updated app on Android, and now the same crash is on Android. Please, can you fix this for Android app too?

Same crash is observed on Samsung Galaxy S7 android 8.0.0

cokes518 commented 2 years ago

Android's release is still in review with the PlayStore. It should be available soon (app version 1.2.2)

cokes518 commented 2 years ago

1.2.2 for Android is now available.