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helium / wallet-issues-tracker

Issue tracker for the Helium Wallet app
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[feature]: overhaul of the hotspot transfer process. #36

Open nosmaster89 opened 1 year ago

nosmaster89 commented 1 year ago

feature

Since the move to solana and the black wallet app the community have seen a rising number of hotspot nfts getting transferred to other solana wallets by mistake. Some of these are seemingly dead wallets others have been moved to exchange user wallets. i suspect the people moving to exchange wallets have been using the contact-book ( or have the exchange address on the clipboard from a previous transaction).

i have been dealing with a few of these people in discord as well as members of the mod team. I think the current situation is due to the layout of the hotspot page / transfer process.

From my perspective (android ,mi 11) the ... button and the Claim rewards buttons are next to each other, with next to 0 margin or padding.Its possible someone miss clicks the claim button leading them to the floating window .

Solution: The ... menu should be moved away from the claim rewards button to the top of the screen to avoid any mis-clicks

If someone has mis clicked the ... button and been presented with the transfer or copy hotspot key window is shown this could be implied to be transferring IOT rewards, it doesn't explicitly say your moving the hotspot.

solution: change the wording from transfer to Transfer ownership of hotspot.

in the Text-input of the Solana address box, the field label could be Transfer hotspot ownership to make it clearer of the purpose .

I haven't personally gone further than this point on the app ( i would like to retain ownership of my hotspot) so if this is implemented already im sorry .

I think a third screen warning of the severity and irrecoverable nature of the next action. asking the user to confirm the name of the hotspot they wish to relinquish ownership of .

EricAndreasson commented 1 year ago

I think the phrasing should be along the lines of "Transfer hotspot to new OWNER" not a new wallet. Similar to what was stated above. Confirmation should be similar to "Are you sure you wish to give this hotspot to this new owner and lose ownership permanently?" With the idea that they want to send tokens to a new exchange wallet, any phrasing referring to another wallet may not help clarify the issue.