Cannot boot in VirtualBox nor bare metal

[gianmarcogg03]

Everytime I try to boot on VirtualBox or on a real machine I get a rescue prompt and I can't exit out of it or boot into a GUI. Excuse the poor quality photo: https://imgur.com/a/BlXfvZl

[probonopd]

Did you assign at least 4 GB RAM? https://hellosystem.github.io/docs/user/getting-started

[gianmarcogg03]

Now I get this. Although I still can't run it on bare metal because the PC I used has 3GB of RAM so whatever.

[probonopd]

You need at least 4 GB of RAM assigned to the machine.

[gianmarcogg03]

I gave it 6GB now, and it still doesn't work.

[probonopd]

Which exact ISO did you download?

[gianmarcogg03]

https://github.com/helloSystem/ISO/releases/tag/r0.4.0

[probonopd]

Strange. That version is generally known to boot well. Please describe your hardware, host operating system, and virtual machine setup.

[gianmarcogg03]

CPU: Intel Pentium G4400 (dual core) with integrated graphics RAM: 16 GB OS: Arch Linux VM: VirtualBox 6.1.18 r142142, 2 cores, 6043 MB of RAM, VBoxSVGA with 128 MB of video memory

[probonopd]

CPU doesn't support long mode

You are running on a 64-bit host OS, and have configured the VM to be 64-bit?

[gianmarcogg03]

Yes, I did.

[acook]

I'm able to boot 0.5.0 in VirtualBox with 4GB of RAM. Did you see if FreeBSD would boot?

[gianmarcogg03]

I tried a stock FreeBSD amd64 ISO but I get the same issue.

[probonopd]

What happens if you type boot and press Enter?

[gianmarcogg03]

CPU doesn't support long mode

[probonopd]

Is virtualization (VT, VT-x,...) enabled in your host machine's BIOS? And you are 100% sure you are running a 64-bit host OS and have configured VirtualBox to run a 64-bit guest system?

https://forums.virtualbox.org/viewtopic.php?f=4&t=45116

I am out of ideas but you could search the net for

CPU doesn't support long mode

[gianmarcogg03]

I have that enabled in the BIOS already, also when I look up the error online I only get people that tell to enable that BIOS option. This is very weird.

[grahamperrin]

https://github.com/helloSystem/hello/issues/136#issuecomment-785376817

… VBoxSVGA …

Please, what's your reason for preferring a non-recommended controller?

If you allow the recommended controller, then does there remain a yellow alert for any other aspect?

[gianmarcogg03]

I selected another one that makes the warning disappear and it still doesn't work.

[grahamperrin]

From your opening post:

Is that still the problem?

[gianmarcogg03]

That's only on that laptop, on VirtualBox I get "CPU doesn't support long mode".

[grahamperrin]

Thanks. Please let us have the most recent log.

[gianmarcogg03]

helloSystem-2021-03-18-10-59-41.log

[grahamperrin]

Please try this:

helloSystem issue 136.ova.zip

[gianmarcogg03]

[grahamperrin]

I left the optical drive empty, ready for you to attach your copy of the .iso:

Sorry for not making this clear.

[gianmarcogg03]

After saying "Press ENTER to boot immediately" or whatever now I get this blank screen with a cursor.

[probonopd]

Please boot in verbose mode.

[gianmarcogg03]

I left it doing its thing and now it works, so I guess I just had to wait for that blank screen to go away by itself.

[grahamperrin]

@gianmarcogg03 please review the General preferences for the virtual machine(s) that did not work for you:

• https://github.com/helloSystem/hello/issues/136#issuecomment-787195472 for a helloSystem ISO
• https://github.com/helloSystem/hello/issues/136#issuecomment-787487344 for a FreeBSD ISO.

If not already set to BSD and FreeBSD (64-bit):

• please set the preferences.

If both BSD and FreeBSD (64-bit) were already set:

• you can compare the workable settings from the .ova file that I provided, with the settings in your non-working machine(s).

Thanks.