Open TheNova22 opened 2 years ago
Hi,
Ive been working on a project that uses HelloSign and HelloWork. The backend server is written using Flask and deployed on Azure.
While using hellosign-python-sdk to run SignatureRequestSendWithTemplateRequest, I always end up encountering the following error.
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='api.hellosign.com', port=443): Max retries exceeded with url: /v3/signature_request/send_with_template (Caused by SSLError(SSLError("bad handshake: Error([('SSL routines', 'tls_process_server_certificate', 'certificate verify failed')])")))
The above error is only seen on the server that is being run on Azure. This doesn't happen in my local system.
When I try to use requests and run requests.post with necessary headers, it ends up working both on local system and the virtual machine.
Are there any potential work arounds?
I have shifted the hosted site from http to https by adding necessary certificates.
Is it a necessity that my instance should have a TLS/SSL certificate or can I turn off the verification when in debug mode?
Hi,
Ive been working on a project that uses HelloSign and HelloWork. The backend server is written using Flask and deployed on Azure.
While using hellosign-python-sdk to run SignatureRequestSendWithTemplateRequest, I always end up encountering the following error.
The above error is only seen on the server that is being run on Azure. This doesn't happen in my local system.
When I try to use requests and run requests.post with necessary headers, it ends up working both on local system and the virtual machine.
Are there any potential work arounds?
I have shifted the hosted site from http to https by adding necessary certificates.
Is it a necessity that my instance should have a TLS/SSL certificate or can I turn off the verification when in debug mode?