Optimizer wont open

[DingyMachoMan]

everytime i open it its checking for requirements and then it just closes and nothing else

[hellzerg]

@DingyMachoMan I need logs from C:\ProgramData\optimizer\optimizer.log as well as from event viewer

[DingyMachoMan]

@DingyMachoMan I need logs from C:\ProgramData\optimizer\optimizer.log as well as from event viewer

how do i get to that i cant find it

[hellzerg]

@DingyMachoMan Try deleting the C:\ProgramData\Optimizer whole folder

[DingyMachoMan]

@hellzerg done do i just redownload now or what?

[hellzerg]

@DingyMachoMan you should be fine running the app

[DingyMachoMan]

@hellzerg now it just says its already running in the background when i re install it

[DingyMachoMan]

@hellzerg and when i open with administrator it just says checking forr requirements then doesnt open same problem

[hellzerg]

@DingyMachoMan Did you try latest version? Also check if it is running in task manager.

[DingyMachoMan]

@hellzerg i got the latest version and it wasnt running in task master

[hellzerg]

@DingyMachoMan So did it open?

[DingyMachoMan]

@hellzerg nope nothin changed

[hellzerg]

I need the logs @DingyMachoMan

[DingyMachoMan]

@hellzerg wherre do i get that

[MrDromp]

Same problem for me here. My workaround was, to try the last Release that's working, for me 15.4. I started 15.4 once, closed it and now the newest Version 16.3 is working too.

[B-l-a-z-e]

umh i cant open it says its already running in the background

[hellzerg]

@MrDromp Can you try the latest v16.4 and report if the issue is solved?

[DingyMachoMan]

Same problem for me here. My workaround was, to try the last Release that's working, for me 15.4. I started 15.4 once, closed it and now the newest Version 16.3 is working too.

@MrDromp this is my first time tryna get it tho

[DingyMachoMan]

@hellzerg version 16.4 works thanks man