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helpcrunch / android-sdk-demo

Public demo for HelpCrunch Android SDK
Apache License 2.0
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NullPointerException #50

Closed nostra13 closed 3 years ago

nostra13 commented 3 years ago

Crash from production:

Fatal Exception: java.lang.NullPointerException
       at com.helpcrunch.library.e.b.b.a.w(a.java:1)
       at com.helpcrunch.library.e.b.b.a$j.a(a.java:1)
       at com.helpcrunch.library.f.r.i$c.run(i.java:3)
       at android.os.Handler.handleCallback(Handler.java:938)
       at android.os.Handler.dispatchMessage(Handler.java:99)
       at android.os.Looper.loop(Looper.java:264)
       at android.app.ActivityThread.main(ActivityThread.java:8262)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:632)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1049)

implementation "com.helpcrunch:chat-sdk:3.1.5"

Devices: Samsung Galaxy S9+, Galaxy S20+, Galaxy A8+(2018), Xiaomi Redmi Note 9S, Redmi 6, POCO F1, HUAWEI P smart Z, HUAWEI P30 lite, others Android: 9, 10, 11

nostra13 commented 3 years ago

It's quite frequent crash recently.

TalbotGooday commented 3 years ago

Hello. I got you. Thanks for the reporting! :+1: