helpcrunch / android-sdk-demo

Public demo for HelpCrunch Android SDK
Apache License 2.0
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Enhancement Request for Push Notification Features in HelpCrunch #76

Open yoldar opened 1 year ago

yoldar commented 1 year ago

Dear HelpCrunch Support Team,

I hope this message finds you well. I am writing to request a couple of enhancements related to the push notification functionality in HelpCrunch.

Subject for Push Notifications: Currently, while using push notifications in HelpCrunch, there is no option to specify a subject or title for the notification. This makes it challenging for recipients to quickly understand the purpose of the notification without opening it. I kindly request that you consider implementing a feature that allows users to add a subject or title to push notifications. This small addition would greatly enhance the effectiveness of our notifications and improve user engagement.

Removal of Recipient Limit: Presently, there seems to be a limitation on the number of recipients for each push notification, with a maximum of approximately 14,000 recipients. As our user base is growing, this limit is becoming restrictive for our communication efforts. I kindly request that you review and remove this limitation, allowing us to send push notifications to our entire audience, regardless of its size.

These enhancements would significantly improve our ability to communicate effectively through push notifications and enhance our overall experience with the HelpCrunch platform. Your attention to these matters would be highly appreciated.

Thank you for your dedication to providing an excellent user experience. I look forward to hearing from you regarding the implementation of these requested features.

Best Regards,

Eldar Zakiryanov re:Kassa Team

yoldar commented 1 year ago

How it looks right now photo_2023-08-16 16 35 02

yoldar commented 1 year ago

And this is how our support team suffers from limit

Screenshot 2023-08-16 at 16 36 34