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helpdesk-z / helpdeskz-dev

HelpDeskZ is a free PHP based software which allows you to manage your site's support with a web-based support ticket system.
http://www.helpdeskz.com/
GNU General Public License v2.0
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Internal knowledge base #28

Open renat2985 opened 3 years ago

renat2985 commented 3 years ago

Thanks for a great project! I want to make a base for internal only. How can I give access to the Knowledge Base only to authorized users?

Github-Minghui commented 2 years ago

I think you can set it to 'private' when you edit the category or article under the type option. By default, they are public.

Then, make the "authorized users" ->"agents", so they can log in to the staff dashboard and view the private KB there.