How do users change the status of a ticket?

helpdesk-z / helpdeskz-dev

HelpDeskZ is a free PHP based software which allows you to manage your site's support with a web-based support ticket system.

http://www.helpdeskz.com/

GNU General Public License v2.0

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Open ezitsolutions opened 2 years ago

ezitsolutions commented 2 years ago

Is there any option for users to change the status of a ticket? How do they close a ticket?