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helpdesk-z / helpdeskz-dev

HelpDeskZ is a free PHP based software which allows you to manage your site's support with a web-based support ticket system.
http://www.helpdeskz.com/
GNU General Public License v2.0
83 stars 64 forks source link

Installation TYPE ERROR #7

Closed cheesgno closed 3 years ago

cheesgno commented 3 years ago

Hi! I'm trying to install the latest release of Helpdeskz but when I try to start the initial configuration I get the following error:

TypeError Argument 1 passed to CodeIgniter\Database\BaseBuilder::get() must be of the type int or null, string given, called in /var/www/html/support/hdz/framework/Model.php on line 1818

My test environment is based on PHP 7.3 and Apache Web Server

Moreover I wondering if there is a docker version of this software available.

Can you help me?

Thanks in advanced

helpdesk-z commented 3 years ago

Hi, Download the latest script package here: https://github.com/helpdesk-z/helpdeskz-dev/archive/master.zip It contains the update of codeigniter for php 7.3

cheesgno commented 3 years ago

Hi, Thanks for your quick help. I tried the latest package both with php 7.3 and 7.2 but I've got this error (I think is the same but in other line of code) 

TypeError
Argument 1 passed to CodeIgniter\Database\BaseBuilder::get() must be of the type integer or null, string given, called in /var/www/html/support/hdz/framework/Model.php on line 836
helpdesk-z commented 3 years ago

Did you rename the file Helpdesk.new.php to Helpdesk.php from /hdz/app/Config/HelpDeskz ?. Also edit the content to set your database connection.

cheesgno commented 3 years ago

Yes because with an erroneous configuration I've got an error about the db connection. I don't know what was the error but I'm reinstalled all the libraries and now I'm able to install your software. Thanks for your help

mfrederico commented 2 years ago

I'm still getting this error, and I've updated everything. .
@cheesgno - what "libraries" did you reinstall?