Hey,
as I have some issues with attachments not getting added to the tickets in helpy, I wanted to try Cloudinary to see if that fixes the issue.
I filled in my Cloudinary credentials and performed some tests, but the problem persisted so I decided to disable Cloudinary again by using the slider button in the settings. As I was lazy and probably want to turn Cloudinary back on at some point later, I left my details in there.
def cloudinary_enabled? AppSettings['cloudinary.cloud_name'].present? && AppSettings['cloudinary.api_key'].present? && AppSettings['cloudinary.api_secret'].present? end
just checks if the credentials are filled in, but it doesn't check if AppSettings['cloudinary.enabled'] is set at all.
This is probably also present in helpy, and not only in helpy_imap.
Hey, as I have some issues with attachments not getting added to the tickets in helpy, I wanted to try Cloudinary to see if that fixes the issue. I filled in my Cloudinary credentials and performed some tests, but the problem persisted so I decided to disable Cloudinary again by using the slider button in the settings. As I was lazy and probably want to turn Cloudinary back on at some point later, I left my details in there.
def cloudinary_enabled? AppSettings['cloudinary.cloud_name'].present? && AppSettings['cloudinary.api_key'].present? && AppSettings['cloudinary.api_secret'].present? end
just checks if the credentials are filled in, but it doesn't check if
AppSettings['cloudinary.enabled']
is set at all.This is probably also present in helpy, and not only in helpy_imap.
Best regards, Philip