HERE map polyline disappears on weak devices

Serggiolysen commented 3 months ago

On Samsung A01, Samsung Tab 2, the route line disappears at some scales.

The problem appears even on the sample application https://github.com/heremaps/here-sdk-examples/tree/master/examples/latest/navigate/android/Navigation.

The bug does not depend on the card's features. Video attached.

Lockito was used as location provider.

VisualNavigator instance works fine. Tested on my own app. The same problem occured.

Navigate SDK ver. 4.18, 17.2-17.5 On SDK 4.13 & 4.17.0 that featute works flowlesly.

https://github.com/heremaps/here-sdk-examples/assets/42517623/286d3afa-874e-4032-be24-5435e5e3a253

Serggiolysen commented 3 months ago

the same (similar) trouble with DynamicCameraBehavior - seems it doesnt work on SDK ver. 4.18, 17.2-17.5

on 4.17.0 norlam behavior

HERE-SDK-Support-Team commented 1 month ago

Hi @Serggiolysen,

such issues have been fixed in recent updates. Can you try our latest version 4.19.5.0 or newer and if the issue persists, please attach the logs to your question. To speed this up, it will help if you directly contact our in-house support team via https://www.here.com/contact?intref=dev_docum

Hope this helps. Thanks!

heremaps / here-sdk-examples

HERE map polyline disappears on weak devices #323