search

heroku / legacy-cli

Heroku CLI
https://cli.heroku.com
MIT License
1.37k stars 380 forks source link

Heroku client internal error #1820

Open ghost opened 8 years ago

ghost commented 8 years ago

on win7 when i typed heroku login i got this

Installing Heroku Toolbelt v4... ! Heroku client internal error. ! Search for help at: https://help.heroku.com ! Or report a bug at: https://github.com/heroku/heroku/issues/new

Error:       read timeout reached (Excon::Errors::Timeout)
Command:     heroku login
Version:     heroku/toolbelt/3.42.20 (i386-mingw32) ruby/1.9.3
Error ID:    77b67d6d41d74e2eafe67bc69856ed25

More information in C:/Users/lenovo/.heroku/error.log

and I tried to use heroku update,but it didn't work

ransombriggs commented 8 years ago

Could you try running heroku update again and pasting the output of that command, and the relevant output from .heroku/error.log as well?

ghost commented 8 years ago

this time i run the heroku update i got this

Installing Heroku Toolbelt v4... ! Heroku client internal error. ! Search for help at: https://help.heroku.com ! Or report a bug at: https://github.com/heroku/heroku/issues/new

Error:       An existing connection was forcibly closed by the remote host. - SSL_connect (Errno::ECONNRESET) (Excon

::Errors::SocketError) Command: heroku update Version: heroku/toolbelt/3.42.20 (i386-mingw32) ruby/1.9.3 Error ID: 2d95a075ddf44e22994bb6cab3bbdf3f

More information in C:/Users/lenovo/.heroku/error.log

and the .heroku/error.log

Heroku client internal error. An existing connection was forcibly closed by the remote host. - SSL_connect (Errno::ECONNRESET) C:/Program Files/Heroku/vendor/gems/excon-0.45.4/lib/excon/ssl_socket.rb:120:in connect_nonblock' C:/Program Files/Heroku/vendor/gems/excon-0.45.4/lib/excon/ssl_socket.rb:120:ininitialize' C:/Program Files/Heroku/vendor/gems/excon-0.45.4/lib/excon/connection.rb:387:in new' C:/Program Files/Heroku/vendor/gems/excon-0.45.4/lib/excon/connection.rb:387:insocket' C:/Program Files/Heroku/vendor/gems/excon-0.45.4/lib/excon/connection.rb:106:in request_call' C:/Program Files/Heroku/vendor/gems/excon-0.45.4/lib/excon/middlewares/mock.rb:47:inrequest_call' C:/Program Files/Heroku/vendor/gems/excon-0.45.4/lib/excon/middlewares/instrumentor.rb:22:in request_call' C:/Program Files/Heroku/vendor/gems/excon-0.45.4/lib/excon/middlewares/base.rb:15:inrequest_call' C:/Program Files/Heroku/vendor/gems/excon-0.45.4/lib/excon/middlewares/base.rb:15:in request_call' C:/Program Files/Heroku/vendor/gems/excon-0.45.4/lib/excon/middlewares/base.rb:15:inrequest_call' C:/Program Files/Heroku/vendor/gems/excon-0.45.4/lib/excon/connection.rb:233:in request' C:/Program Files/Heroku/vendor/gems/excon-0.45.4/lib/excon.rb:229:inget' C:/Program Files/Heroku/lib/heroku/jsplugin.rb:191:in manifest' C:/Program Files/Heroku/lib/heroku/jsplugin.rb:204:inurl' C:/Program Files/Heroku/lib/heroku/jsplugin.rb:133:in setup' C:/Program Files/Heroku/lib/heroku/cli.rb:24:instart' C:/Program Files/Heroku/bin/heroku:29:in `

'

thank you for helping

ransombriggs commented 8 years ago

Sorry, but could you please try one more time, the second error is related to the first. There is a download that the client is trying to pull that had issues yesterday, and that we are still investigating, but it appears to be working better now. Please let us know if it does not work now.

lufeihaidao commented 8 years ago

Same issue! 

> heroku logs
heroku-cli: Installing Toolbelt v4...

why every command need install v4? I just want to make it work!