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heroku / legacy-cli

Heroku CLI
https://cli.heroku.com
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Heroku login: client internal error SocketError #1976

Open ichromanrd opened 8 years ago

ichromanrd commented 8 years ago

Hi. I'm using Ubuntu 14.04 64bit and when I try to use heroku at first time, I type 'heroku login' and got this error:

heroku-cli: Installing CLI...
Error: getaddrinfo: Name or service not known (SocketError)
/usr/local/heroku/vendor/gems/excon-0.47.0/lib/excon/socket.rb:108:in `getaddrinfo'
/usr/local/heroku/vendor/gems/excon-0.47.0/lib/excon/socket.rb:108:in `connect'
/usr/local/heroku/vendor/gems/excon-0.47.0/lib/excon/ssl_socket.rb:148:in `connect'
/usr/local/heroku/vendor/gems/excon-0.47.0/lib/excon/socket.rb:28:in `initialize'
/usr/local/heroku/vendor/gems/excon-0.47.0/lib/excon/ssl_socket.rb:8:in `initialize'
/usr/local/heroku/vendor/gems/excon-0.47.0/lib/excon/connection.rb:387:in `new'
/usr/local/heroku/vendor/gems/excon-0.47.0/lib/excon/connection.rb:387:in `socket'
/usr/local/heroku/vendor/gems/excon-0.47.0/lib/excon/connection.rb:106:in `request_call'
/usr/local/heroku/vendor/gems/excon-0.47.0/lib/excon/middlewares/mock.rb:47:in `request_call'
/usr/local/heroku/vendor/gems/excon-0.47.0/lib/excon/middlewares/instrumentor.rb:25:in `request_call'
/usr/local/heroku/vendor/gems/excon-0.47.0/lib/excon/middlewares/base.rb:15:in `request_call'
/usr/local/heroku/vendor/gems/excon-0.47.0/lib/excon/middlewares/base.rb:15:in `request_call'
/usr/local/heroku/vendor/gems/excon-0.47.0/lib/excon/middlewares/base.rb:15:in `request_call'
/usr/local/heroku/vendor/gems/excon-0.47.0/lib/excon/connection.rb:233:in `request'
/usr/local/heroku/vendor/gems/excon-0.47.0/lib/excon.rb:230:in `get'
/usr/local/heroku/lib/heroku/jsplugin.rb:246:in `manifest'
/usr/local/heroku/lib/heroku/jsplugin.rb:259:in `url'
/usr/local/heroku/lib/heroku/jsplugin.rb:149:in `block (2 levels) in setup'
/usr/local/heroku/lib/heroku/jsplugin.rb:137:in `open'
/usr/local/heroku/lib/heroku/jsplugin.rb:137:in `block in setup'
/usr/lib/ruby/1.9.1/tmpdir.rb:83:in `mktmpdir'
/usr/local/heroku/lib/heroku/jsplugin.rb:135:in `setup'
/usr/local/heroku/lib/heroku/cli.rb:27:in `start'
/usr/bin/heroku:25:in `<main>'

retrying...
!    Heroku client internal error.
 !    Search for help at: https://help.heroku.com
 !    Or report a bug at: https://github.com/heroku/heroku/issues/new

    Error:       getaddrinfo: Name or service not known (SocketError) (Excon::Errors::SocketError)
    Command:     heroku login
    Version:     heroku-toolbelt/3.43.5 (x86_64-linux) ruby/1.9.3
    Error ID:    c95e15da8ae148a094add238873d6a0f

    More information in /root/.heroku/error.log

Please help

ransombriggs commented 8 years ago

@ichromanraditya it is failing when trying to look up the host cli-assets.heroku.com. Could you please try again as it may be a temporary DNS issue.

ichromanrd commented 8 years ago

@ransombriggs Yeah seems it's a DNS issue, today I use different ISP and it's working. Thanks for your help!

AgungPambudi commented 7 years ago

The solution is changing your DNS name server. I was tried changing my DNS name server on my laptop in order to use Google DNS

Google DNS Preferred: 8.8.8.8 Alternate: 8.8.4.4

And the result is works perfectly

ichromanrd commented 7 years ago

It's solved mas @AgungPambudi . anyway thanks dah respon :)