Don't send "Backup MFA Verification Method" reminder for SSO managed accounts

mltsy commented 1 year ago

Required Terms

[X] I agree to follow this project's Code of Conduct
[X] I have read and accept the Salesforce Program Agreement

What service(s) is this request for?

Account Management

Tell us about what you're trying to solve. What challenges are you facing?

My Heroku account access is managed by an enterprise through SSO. I keep getting reminders to setup a backup MFA verification method, but I don't have such an option in my Account Settings. I believe this is because it's an SSO-managed account.

Since there is no way for me to add a Backup MFA to this account, Heroku should not send periodic emails reminding me to set one up.

andre5oto commented 1 year ago

Thank you @mltsy for raising this issue. We are prioritizing this work.

andre5oto commented 1 year ago

Fix was shipped. Please let us know if you or other federated users experience this issue again.

MrMarvel commented 6 months ago

Also experiencing this behavior. It's doesn't seem to me useful if I have already authenticator

MrMarvel commented 6 months ago

So it's happening again

heroku / roadmap