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Webhook event for DMCA notices. #215

Open thom5409 opened 1 year ago

thom5409 commented 1 year ago

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What service(s) is this request for?

Heroku

Tell us about what you're trying to solve. What challenges are you facing?

I am wondering if it is possible to add support via webhooks for DMCA notices. We occasionally have some bad apple users on our platform create accounts that violate DMCA policies. While we are always quick to shut them down, we would love if we could automate some of this process. I don't see any existing documentation for automating DMCA notices, but if we could receive a webhook event, we would be able to save some time on our side.

We really hope Heroku can get to this feature as it would be very helpful for us!

andre5oto commented 1 year ago

@thom5409 thank you for your submission. We have documentation that includes a tutorial on setting up webhooks. What is the activity you would have to be notified about related to DMCA? Just curious what events would constitute copyright infringement.

thom5409 commented 1 year ago

Currently, when Heroku detects a DMCA violation on our platform, they send us an email saying:

"Hey we detected a DMCA violation at https://example.com/url-with-infringed-content"

It would be nice to be able to get a webhook event for say dmca_violation.created events, where the URL is included in the payload.

We could then parse the URL in question on our end, and automatically shut down the page without needing manual intervention.

thom5409 commented 1 year ago

Currently, this happens on our platform because some users will create an account with a name like "CandyCrushFreeGems22" with a profile picture of the game of candy crush. This results in a DMCA violation on our end, and then we usually go in and manually delete the user profile. That is why I say, if we had some automation around this, it would save us some time.

andre5oto commented 1 year ago

Thank you for the reply and great description of the problem, @thom5409. That will help me determine the level of effort and teams required to accomplish this.

andre5oto commented 4 months ago

@thom5409 we have added this work into our Product backlog. This is a feature we are considering in 2025.