heroku / roadmap

This is the public roadmap for Salesforce Heroku services.
194 stars 0 forks source link

Provide account emails in add-on reports #278

Open snara123 opened 7 months ago

snara123 commented 7 months ago

Required Terms

What service(s) is this request for?

No response

Tell us about what you're trying to solve. What challenges are you facing?

Heroku reports for add-ons like Redis Cloud (https://elements.heroku.com/addons/rediscloud) list users with a heroku_id like app12345678@heroku.com instead of the account email. This makes it impossible for us to create any outreach to our joint customers. Please add the actual account email to the add-on reports.

friism commented 7 months ago

Is this because you want to reach out to just the "account owners" on Heroku, or because you'd like to email all the folks that are using your add-on on Heroku? We do provide ways for you to get email addresses of the Heroku customers that use your add-on: https://devcenter.heroku.com/articles/syncing-user-access-as-an-ecosystem-partner#get-a-full-list-of-heroku-users

... but I understand if that doesn't provide an easy-to-use mechanism and that you'd like to see improvements.

Is the outreach you're looking to of a general marketing nature or more individual? (either is fine, just trying to understand your use case)