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hestiacp / hestiacp

Hestia Control Panel | A lightweight and powerful control panel for the modern web.
https://hestiacp.com
GNU General Public License v3.0
3.31k stars 675 forks source link

[Bug] I cannot complete the installation of Hestia on Ubuntu 22.04 #3082

Closed leandroboari closed 1 year ago

leandroboari commented 1 year ago

Describe the bug

I cannot complete the installation of Hestia on Ubuntu 22.04.

Tell us how to replicate the bug

Step 1: Make sure that your server is running a supported operating system (amd64 or arm64):

Ubuntu 22.04 LTS running on Vultr

Step 2: Log in as the system user (root):

root

Step 3: Download the installer:

wget https://raw.githubusercontent.com/hestiacp/hestiacp/release/install/hst-install.sh

Step 4: Run the installer and follow the prompts:

bash hst-install.sh

Which components are affected by this bug?

Control Panel Installation or Upgrade

Hestia Control Panel Version

1.6.11

Operating system

Ubuntu 22.04 LTS

Log capture

Adding required repositories to proceed with installation:

[ * ] NGINX
[ * ] PHP
[ * ] Apache2
[ * ] MariaDB
[ * ] Hestia Control Panel

Updating currently installed packages, please wait.../
The installer is now downloading and installing all required packages.
NOTE: This process may take 10 to 15 minutes to complete, please wait...
E: Failed to fetch https://ppa.launchpadcontent.net/ondrej/php/ubuntu/pool/main/p/php8.0/php8.0-cli_8.0.25-1%2bubuntu22.04.1%2bdeb.sury.org%2b1_amd64.deb  Cannot initiate the connection to ppa.launchpadcontent.net:443 (2620:2d:4000:1::3e). - connect (101: Network is unreachable) Could not connect to ppa.launchpadcontent.net:443 (185.125.190.52), connection timed out [IP: 185.125.190.52 443]
E: Failed to fetch https://ppa.launchpadcontent.net/ondrej/php/ubuntu/pool/main/p/php8.0/php8.0-fpm_8.0.25-1%2bubuntu22.04.1%2bdeb.sury.org%2b1_amd64.deb  Cannot initiate the connection to ppa.launchpadcontent.net:443 (2620:2d:4000:1::3e). - connect (101: Network is unreachable) [IP: 185.125.190.52 443]
E: Failed to fetch https://ppa.launchpadcontent.net/ondrej/php/ubuntu/pool/main/p/php-apcu/php8.0-apcu_5.1.21%2b4.0.11-8%2bubuntu22.04.1%2bdeb.sury.org%2b1_amd64.deb  Cannot initiate the connection to ppa.launchpadcontent.net:443 (2620:2d:4000:1::3e). - connect (101: Network is unreachable) [IP: 185.125.190.52 443]
E: Failed to fetch https://ppa.launchpadcontent.net/ondrej/php/ubuntu/pool/main/p/php-imagick/php8.0-imagick_3.7.0-2%2bubuntu22.04.1%2bdeb.sury.org%2b2_amd64.deb  Cannot initiate the connection to ppa.launchpadcontent.net:443 (2620:2d:4000:1::3e). - connect (101: Network is unreachable) [IP: 185.125.190.52 443]
E: Failed to fetch https://ppa.launchpadcontent.net/ondrej/php/ubuntu/pool/main/p/php8.0/php8.0_8.0.25-1%2bubuntu22.04.1%2bdeb.sury.org%2b1_all.deb  Cannot initiate the connection to ppa.launchpadcontent.net:443 (2620:2d:4000:1::3e). - connect (101: Network is unreachable) [IP: 185.125.190.52 443]
E: Failed to fetch https://ppa.launchpadcontent.net/ondrej/php/ubuntu/pool/main/p/php8.0/php8.0-bcmath_8.0.25-1%2bubuntu22.04.1%2bdeb.sury.org%2b1_amd64.deb  Cannot initiate the connection to ppa.launchpadcontent.net:443 (2620:2d:4000:1::3e). - connect (101: Network is unreachable) [IP: 185.125.190.52 443]
E: Failed to fetch https://ppa.launchpadcontent.net/ondrej/php/ubuntu/pool/main/p/php8.0/php8.0-bz2_8.0.25-1%2bubuntu22.04.1%2bdeb.sury.org%2b1_amd64.deb  Cannot initiate the connection to ppa.launchpadcontent.net:443 (2620:2d:4000:1::3e). - connect (101: Network is unreachable) [IP: 185.125.190.52 443]
E: Failed to fetch https://ppa.launchpadcontent.net/ondrej/php/ubuntu/pool/main/p/php8.0/php8.0-curl_8.0.25-1%2bubuntu22.04.1%2bdeb.sury.org%2b1_amd64.deb  Cannot initiate the connection to ppa.launchpadcontent.net:443 (2620:2d:4000:1::3e). - connect (101: Network is unreachable) [IP: 185.125.190.52 443]
E: Failed to fetch https://ppa.launchpadcontent.net/ondrej/php/ubuntu/pool/main/p/php8.0/php8.0-gd_8.0.25-1%2bubuntu22.04.1%2bdeb.sury.org%2b1_amd64.deb  Cannot initiate the connection to ppa.launchpadcontent.net:443 (2620:2d:4000:1::3e). - connect (101: Network is unreachable) [IP: 185.125.190.52 443]
E: Failed to fetch https://ppa.launchpadcontent.net/ondrej/php/ubuntu/pool/main/p/php8.0/php8.0-imap_8.0.25-1%2bubuntu22.04.1%2bdeb.sury.org%2b1_amd64.deb  Cannot initiate the connection to ppa.launchpadcontent.net:443 (2620:2d:4000:1::3e). - connect (101: Network is unreachable) [IP: 185.125.190.52 443]
E: Failed to fetch https://ppa.launchpadcontent.net/ondrej/php/ubuntu/pool/main/p/php8.0/php8.0-intl_8.0.25-1%2bubuntu22.04.1%2bdeb.sury.org%2b1_amd64.deb  Cannot initiate the connection to ppa.launchpadcontent.net:443 (2620:2d:4000:1::3e). - connect (101: Network is unreachable) [IP: 185.125.190.52 443]
E: Failed to fetch https://ppa.launchpadcontent.net/ondrej/php/ubuntu/pool/main/p/php8.0/php8.0-ldap_8.0.25-1%2bubuntu22.04.1%2bdeb.sury.org%2b1_amd64.deb  Cannot initiate the connection to ppa.launchpadcontent.net:443 (2620:2d:4000:1::3e). - connect (101: Network is unreachable) [IP: 185.125.190.52 443]
E: Failed to fetch https://ppa.launchpadcontent.net/ondrej/php/ubuntu/pool/main/p/php8.0/php8.0-mbstring_8.0.25-1%2bubuntu22.04.1%2bdeb.sury.org%2b1_amd64.deb  Cannot initiate the connection to ppa.launchpadcontent.net:443 (2620:2d:4000:1::3e). - connect (101: Network is unreachable) [IP: 185.125.190.52 443]
E: Failed to fetch https://ppa.launchpadcontent.net/ondrej/php/ubuntu/pool/main/p/php8.0/php8.0-mysql_8.0.25-1%2bubuntu22.04.1%2bdeb.sury.org%2b1_amd64.deb  Cannot initiate the connection to ppa.launchpadcontent.net:443 (2620:2d:4000:1::3e). - connect (101: Network is unreachable) [IP: 185.125.190.52 443]
E: Failed to fetch https://ppa.launchpadcontent.net/ondrej/php/ubuntu/pool/main/p/php8.0/php8.0-pspell_8.0.25-1%2bubuntu22.04.1%2bdeb.sury.org%2b1_amd64.deb  Cannot initiate the connection to ppa.launchpadcontent.net:443 (2620:2d:4000:1::3e). - connect (101: Network is unreachable) [IP: 185.125.190.52 443]
E: Failed to fetch https://ppa.launchpadcontent.net/ondrej/php/ubuntu/pool/main/p/php8.0/php8.0-soap_8.0.25-1%2bubuntu22.04.1%2bdeb.sury.org%2b1_amd64.deb  Cannot initiate the connection to ppa.launchpadcontent.net:443 (2620:2d:4000:1::3e). - connect (101: Network is unreachable) [IP: 185.125.190.52 443]
E: Failed to fetch https://ppa.launchpadcontent.net/ondrej/php/ubuntu/pool/main/p/php8.0/php8.0-xml_8.0.25-1%2bubuntu22.04.1%2bdeb.sury.org%2b1_amd64.deb  Cannot initiate the connection to ppa.launchpadcontent.net:443 (2620:2d:4000:1::3e). - connect (101: Network is unreachable) [IP: 185.125.190.52 443]
E: Failed to fetch https://ppa.launchpadcontent.net/ondrej/php/ubuntu/pool/main/p/php8.0/php8.0-zip_8.0.25-1%2bubuntu22.04.1%2bdeb.sury.org%2b1_amd64.deb  Cannot initiate the connection to ppa.launchpadcontent.net:443 (2620:2d:4000:1::3e). - connect (101: Network is unreachable) [IP: 185.125.190.52 443]
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?

========================================================================

[ * ] Configuring system settings...
[ * ] Configuring Hestia Control Panel...
cp: cannot stat '/usr/local/hestia/install/deb/sudo/admin': No such file or directory
chmod: cannot access '/etc/sudoers.d/admin': No such file or directory
cp: cannot stat '/usr/local/hestia/install/deb/logrotate/hestia': No such file or directory
ln: failed to create symbolic link '/usr/local/hestia/log': No such file or directory
touch: cannot touch '/usr/local/hestia/log/system.log': No such file or directory
touch: cannot touch '/usr/local/hestia/log/nginx-error.log': No such file or directory
touch: cannot touch '/usr/local/hestia/log/auth.log': No such file or directory
touch: cannot touch '/usr/local/hestia/log/backup.log': No such file or directory
chmod: cannot access '/usr/local/hestia/log': No such file or directory
chmod: cannot access '/var/log/hestia/*': No such file or directory
cp: cannot stat '/usr/local/hestia/install/deb/packages': No such file or directory
sed: can't read /usr/local/hestia/data/packages/*.pkg: No such file or directory
cp: cannot stat '/usr/local/hestia/install/deb/templates': No such file or directory
cp: cannot stat '/usr/local/hestia/install/deb/templates/web/unassigned/index.html': No such file or directory
cp: cannot stat '/usr/local/hestia/install/deb/templates/web/skel/document_errors/*': No such file or directory
cp: cannot stat '/usr/local/hestia/install/deb/firewall': No such file or directory
cp: cannot stat '/usr/local/hestia/install/deb/api': No such file or directory
[ * ] Generating default self-signed SSL certificate...
hst-install-ubuntu.sh: line 1301: /usr/local/hestia/bin/v-generate-ssl-cert: No such file or directory
[ * ] Adding SSL certificate to Hestia Control Panel...
sed: -e expression #1, char 3: unexpected `,'
sed: -e expression #1, char 1: unknown command: `,'
cp: cannot stat '/usr/local/hestia/install/deb/ssl/dhparam.pem': No such file or directory
[ * ] Enable SFTP jail...
Error: can't enable sftp jail
jaapmarcus commented 1 year ago

It looks like launchpad was down for the moment a while ago ...

Please try again..

leandroboari commented 1 year ago

Sorry, but the problem still persists, but a little different now. Could you please help me?

Adding required repositories to proceed with installation:

[ ] NGINX [ ] PHP [ ] Apache2 [ ] MariaDB [ * ] Hestia Control Panel

Updating currently installed packages, please wait... W: GPG error: http://ppa.launchpad.net/ondrej/apache2/ubuntu jammy InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 4F4EA0AAE5267A6C E: The repository 'http://ppa.launchpad.net/ondrej/apache2/ubuntu jammy InRelease' is not signed. \ The installer is now downloading and installing all required packages. NOTE: This process may take 10 to 15 minutes to complete, please wait... E: Package 'php8.0-common' has no installation candidate E: Unable to locate package php8.0-curl E: Couldn't find any package by glob 'php8.0-curl' E: Couldn't find any package by regex 'php8.0-curl' E: Unable to locate package php8.0-mysql E: Couldn't find any package by glob 'php8.0-mysql' E: Couldn't find any package by regex 'php8.0-mysql' E: Unable to locate package php8.0-imap E: Couldn't find any package by glob 'php8.0-imap' E: Couldn't find any package by regex 'php8.0-imap' E: Unable to locate package php8.0-ldap E: Couldn't find any package by glob 'php8.0-ldap' E: Couldn't find any package by regex 'php8.0-ldap' E: Unable to locate package php8.0-apcu E: Couldn't find any package by glob 'php8.0-apcu' E: Couldn't find any package by regex 'php8.0-apcu' E: Unable to locate package php8.0-zip E: Couldn't find any package by glob 'php8.0-zip' E: Couldn't find any package by regex 'php8.0-zip' E: Unable to locate package php8.0-bz2 E: Couldn't find any package by glob 'php8.0-bz2' E: Couldn't find any package by regex 'php8.0-bz2' E: Unable to locate package php8.0-cli E: Couldn't find any package by glob 'php8.0-cli' E: Couldn't find any package by regex 'php8.0-cli' E: Unable to locate package php8.0-gd E: Couldn't find any package by glob 'php8.0-gd' E: Couldn't find any package by regex 'php8.0-gd' E: Unable to locate package php8.0-imagick E: Couldn't find any package by glob 'php8.0-imagick' E: Couldn't find any package by regex 'php8.0-imagick' E: Unable to locate package php8.0-intl E: Couldn't find any package by glob 'php8.0-intl' E: Couldn't find any package by regex 'php8.0-intl' E: Unable to locate package php8.0-mbstring E: Couldn't find any package by glob 'php8.0-mbstring' E: Couldn't find any package by regex 'php8.0-mbstring' E: Unable to locate package php8.0-opcache E: Couldn't find any package by glob 'php8.0-opcache' E: Couldn't find any package by regex 'php8.0-opcache' E: Unable to locate package php8.0-pspell E: Couldn't find any package by glob 'php8.0-pspell' E: Couldn't find any package by regex 'php8.0-pspell' E: Unable to locate package php8.0-readline E: Couldn't find any package by glob 'php8.0-readline' E: Couldn't find any package by regex 'php8.0-readline' E: Unable to locate package php8.0-xml E: Couldn't find any package by glob 'php8.0-xml' E: Couldn't find any package by regex 'php8.0-xml' E: Package 'php8.0-common' has no installation candidate E: Unable to locate package php8.0-bcmath E: Couldn't find any package by glob 'php8.0-bcmath' E: Couldn't find any package by regex 'php8.0-bcmath' E: Unable to locate package php8.0-cli E: Couldn't find any package by glob 'php8.0-cli' E: Couldn't find any package by regex 'php8.0-cli' E: Unable to locate package php8.0-curl E: Couldn't find any package by glob 'php8.0-curl' E: Couldn't find any package by regex 'php8.0-curl' E: Unable to locate package php8.0-fpm E: Couldn't find any package by glob 'php8.0-fpm' E: Couldn't find any package by regex 'php8.0-fpm' E: Unable to locate package php8.0-gd E: Couldn't find any package by glob 'php8.0-gd' E: Couldn't find any package by regex 'php8.0-gd' E: Unable to locate package php8.0-intl E: Couldn't find any package by glob 'php8.0-intl' E: Couldn't find any package by regex 'php8.0-intl' E: Unable to locate package php8.0-mysql E: Couldn't find any package by glob 'php8.0-mysql' E: Couldn't find any package by regex 'php8.0-mysql' E: Unable to locate package php8.0-soap E: Couldn't find any package by glob 'php8.0-soap' E: Couldn't find any package by regex 'php8.0-soap' E: Unable to locate package php8.0-xml E: Couldn't find any package by glob 'php8.0-xml' E: Couldn't find any package by regex 'php8.0-xml' E: Unable to locate package php8.0-zip E: Couldn't find any package by glob 'php8.0-zip' E: Couldn't find any package by regex 'php8.0-zip' E: Unable to locate package php8.0-mbstring E: Couldn't find any package by glob 'php8.0-mbstring' E: Couldn't find any package by regex 'php8.0-mbstring' E: Unable to locate package php8.0-bz2 E: Couldn't find any package by glob 'php8.0-bz2' E: Couldn't find any package by regex 'php8.0-bz2' E: Unable to locate package php8.0-pspell E: Couldn't find any package by glob 'php8.0-pspell' E: Couldn't find any package by regex 'php8.0-pspell' E: Unable to locate package php8.0-imagick E: Couldn't find any package by glob 'php8.0-imagick' E: Couldn't find any package by regex 'php8.0-imagick'

========================================================================

[ ] Configuring system settings... [ ] Configuring Hestia Control Panel... cp: cannot stat '/usr/local/hestia/install/deb/sudo/admin': No such file or directory chmod: cannot access '/etc/sudoers.d/admin': No such file or directory cp: cannot stat '/usr/local/hestia/install/deb/logrotate/hestia': No such file or directory ln: failed to create symbolic link '/usr/local/hestia/log': No such file or directory touch: cannot touch '/usr/local/hestia/log/system.log': No such file or directory touch: cannot touch '/usr/local/hestia/log/nginx-error.log': No such file or directory touch: cannot touch '/usr/local/hestia/log/auth.log': No such file or directory touch: cannot touch '/usr/local/hestia/log/backup.log': No such file or directory chmod: cannot access '/usr/local/hestia/log': No such file or directory chmod: cannot access '/var/log/hestia/': No such file or directory cp: cannot stat '/usr/local/hestia/install/deb/packages': No such file or directory sed: can't read /usr/local/hestia/data/packages/.pkg: No such file or directory cp: cannot stat '/usr/local/hestia/install/deb/templates': No such file or directory cp: cannot stat '/usr/local/hestia/install/deb/templates/web/unassigned/index.html': No such file or directory cp: cannot stat '/usr/local/hestia/install/deb/templates/web/skel/document_errors/': No such file or directory cp: cannot stat '/usr/local/hestia/install/deb/firewall': No such file or directory cp: cannot stat '/usr/local/hestia/install/deb/api': No such file or directory [ ] Generating default self-signed SSL certificate... hst-install-ubuntu.sh: line 1301: /usr/local/hestia/bin/v-generate-ssl-cert: No such file or directory [ ] Adding SSL certificate to Hestia Control Panel... sed: -e expression #1, char 3: unexpected ,' sed: -e expression #1, char 1: unknown command:,' cp: cannot stat '/usr/local/hestia/install/deb/ssl/dhparam.pem': No such file or directory [ ] Enable SFTP jail... Error: can't enable sftp jail

jaapmarcus commented 1 year ago

Just tried an install on Ubuntu 22.04


Please use a valid emailadress (ex. info@domain.tld).
Please enter admin email address: me@eris.nu
Please enter FQDN hostname [demo.eris.nu]: 
Installation backup directory: /root/hst_install_backups/281120222104
Installation log file: /root/hst_install_backups/hst_install-281120222104.log

Adding required repositories to proceed with installation:

[ * ] NGINX
[ * ] PHP
[ * ] Apache2
[ * ] MariaDB
[ * ] Hestia Control Panel

Updating currently installed packages, please wait...\
The installer is now downloading and installing all required packages.
NOTE: This process may take 10 to 15 minutes to complete, please wait... 
Extracting templates from packages: 100%

========================================================================

[ * ] Configuring system settings...
[ * ] Configuring Hestia Control Panel...
[ * ] Generating default self-signed SSL certificate...
[ * ] Adding SSL certificate to Hestia Control Panel...
[ * ] Enable SFTP jail...
[ * ] Create admin account...
[ * ] Configuring NGINX...
[ * ] Configuring Apache Web Server...
[ * ] Install  PHP 8.0...
[ * ] Configuring PHP-FPM 8.0...
jaapmarcus commented 1 year ago

Maybe Create an issue: https://github.com/oerdnj/deb.sury.org/issues

He is the maintainer of the repo. :heart:

leandroboari commented 1 year ago

Could you please check in version 22.04.1? The problem appears in the installer... Other users also face the same problem.

https://forum.hestiacp.com/t/enable-sftp-jail-error-cant-enable-sftp-jail/7225

Distributor ID: Ubuntu Description: Ubuntu 22.04.1 LTS Release: 22.04 Codename: jammy

jaapmarcus commented 1 year ago

No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 22.04.1 LTS Release: 22.04 Codename: jammy

Again the issue is caused by the fact that PHP repo has not been installed properly and there for not all packages are installed. Including the Hestia packages...

The error the other user had is not related to this. 

Updating currently installed packages, please wait... W: GPG error: http://ppa.launchpad.net/ondrej/apache2/ubuntu jammy InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 4F4EA0AAE5267A6C

This is the main issue. Maybe ppa launchpad or the key server was offline for a moment. But this is out of control for Hestia it self. This Is an issue with Launchpad / ppa.

You should ask the maintainer of PHP packages and solve the issue there..