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hetio / hetionet

Hetionet: an integrative network of disease
https://neo4j.het.io
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graph.db database offline in neo4j #47

Open tongren3292 opened 2 years ago

tongren3292 commented 2 years ago

Hi, as the title says, the hetionet database appears offline for me in neo4j, which means I can't work with the hetionet database. Can anyone suggest any solutions? Thankyou in advance! Screenshot (164) e

dhimmel commented 2 years ago

Thanks @tongren3292 for the issue. Can you elaborate on the steps you took to get to this point? Also Neo4j Desktop might be logging additional information to one of these locations. If there is more info in those logs that could be extremely helpful.

I wonder if this is because the database dump was created in Neo4j 3 and you are using Neo4j 4, noting https://github.com/hetio/hetionet/issues/32.

tongren3292 commented 2 years ago

@dhimmel Thankyou for replying, The first thing I did was follow the guide in github for importing the hetionet database into neo4j, after extracting the database and running neo4j it gives me an error saying the database is offline. Then I tried using the dump file, but still the database appears offline in neo4j.

This is the most recent log from the log file. Screenshot (167)

dhimmel commented 2 years ago

Okay, the key line seems to be:

An error occurred! Unable to start `DatabaseId{...[graph]}`.

Too bad it's not given further information on what that error is! Let me work on https://github.com/hetio/hetionet/issues/32 and we can see if that resolves this.