heyform / heyform

HeyForm is an open-source form builder that allows anyone to create engaging conversational forms for surveys, questionnaires, quizzes, and polls. No coding skills required.
https://heyform.net
GNU Affero General Public License v3.0
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[Bug]: Submission count is higher than available results in csv export #117

Closed tcroue closed 1 month ago

tcroue commented 1 month ago

Bug Description

As an admin, I want to see in my results (or CSV export), all the submissions (as counted on the analytics tab)

Steps to Reproduce

I am an admin on the heyform account I have created a heyform and first results came in around July 1st On july 16th, I am trying to preview the results for this specific form I select the last 3 months in the date range picker, which should cover all the results received. I find 99 results (both in the app and in the exports). No records prior to july 12th. (note: name of the form may have been changed on this day.) We are 100% sure there were more records than this at some point.

Expected Behavior

Find all 553 results

Screenshots

image

HeyForm Installation

self hosted

Version

0.0.9

Desktop OS

macOS

Desktop Browser

Chrome

Desktop Browser Version

No response

Mobile Device

None

Mobile OS

None

Mobile Browser

None

Mobile Browser Version

No response

dearroy commented 1 month ago

@tcroue Can you please try to make a new submission and see how these numbers change accordingly?

tcroue commented 1 month ago

Sure,

It seems fine right now,

Before: image

image

After

image