Page Not Found

[M0d3rn15t]

Having installed the plugin, every thing looks fine - I can configure the plugin and the 'Start Time Tracker' seems to appear in the correct places, however, when the button is clicked I get a page not found error (404), regardless of whether or not the module is enabled in the project.

The attempted link is http://myredmine.com/hourglass/time_trackers/start.

I suspect, maybe a relative path issue with the second rake execution....

rake redmine:plugins:assets RAILS_ENV=production RAILS_RELATIVE_URL_ROOT=/redmine

My Redmine server is currently working well in all other respects.

Server is CentOS7 with Plesk Onyx 17.x

Environment: Redmine version 3.4.4.stable Ruby version 2.3.6-p384 (2017-12-14) [x86_64-linux] Rails version 4.2.8 Environment production Database adapter Mysql2 SCM: Git 1.8.3.1 Filesystem
Redmine plugins: redmine_agile 1.4.5 redmine_checklists 3.1.10 redmine_cms 1.1.0 redmine_contacts 4.1.2 redmine_contacts_helpdesk 3.0.9 redmine_contacts_invoices 4.1.6 redmine_crm_mailchimp 1.0.2 redmine_dmsf 1.6.0 redmine_favorite_projects 2.0.3 redmine_finance 2.1.3 redmine_hourglass 1.0.0 redmine_people 1.3.2 redmine_products 2.0.4 redmine_questions 0.0.7 redmine_zenedit 0.0.2 redmineup_tags 2.0.1

[jume-dev]

mhm, and what would be the correct link?

Looks definitly like a path issue for me

[M0d3rn15t]

In Plesk, Redmine is stored in the virtual hosts file structure.

/var/www/vhosts/mydomain.co.uk/httpdocs/redmine

I am not sure if this is an issue with the db migration, and the relative path rake, or a deeper path issue.

That said, the rake migration resulted in success and a repeat of the command implies that paths are handled correctly.

/opt/plesk/ruby/2.3.6/bin/ruby -I/var/www/vhosts/projexz.co.uk/httpdocs/redmine/vendor/bundle/ruby/2.3.0/gems/rspec-core-3.7.1/lib:/var/www/vhosts/projexz.co.uk/httpdocs/redmine/vendor/bundle/ruby/2.3.0/gems/rspec-support-3.7.1/lib /var/www/vhosts/projexz.co.uk/httpdocs/redmine/vendor/bundle/ruby/2.3.0/gems/rspec-core-3.7.1/exe/rspec --pattern spec/\*\*\{,/\*/\*\*\}/\*_spec.rb No examples found.

Similarly, the asset rake, redmine:plugins:assets RAILS_ENV=production RAILS_RELATIVE_URL_ROOT=/redmine

results in, the same thing.

I'd be grateful for any pointers as to how to get this plugin working.

The server is currently working but has occasional path/access fumbles.

[M0d3rn15t]

Ooops! The rake results above were while the server was in development.

The following results were in production. 'Migrating redmine_agile (Redmine Agile plugin (PRO version))... Migrating redmine_checklists (Redmine Checklists plugin (PRO version))... Migrating redmine_cms (Redmine CMS plugin)... Migrating redmine_contacts (Redmine CRM plugin (PRO version))... Migrating redmine_contacts_helpdesk (Redmine Helpdesk plugin (PRO version))... Migrating redmine_contacts_invoices (Redmine Invoices plugin (PRO version))... Migrating redmine_crm_mailchimp (RedmineUP Mailchimp plugin)... Migrating redmine_dmsf (DMSF)... Migrating redmine_drawio (Redmine Drawio plugin)... Migrating redmine_favorite_projects (Redmine Favorite Projects plugin)... Migrating redmine_finance (Redmine Finance plugin (PRO version))... Migrating redmine_hourglass (Hourglass)... Migrating redmine_people (Redmine People plugin (PRO version))... Migrating redmine_products (Redmine Products plugin (PRO version))... Migrating redmine_questions (Redmine Q&A plugin)... Migrating redmine_zenedit (Redmine Zen Edit plugin)... Migrating redmineup_tags (Redmine Tags plugin (Light version))... /var/www/vhosts/projexz.co.uk/httpdocs/redmine/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.8/lib/action_dispatch/http/mime_type.rb:163: warning: already initialized constant Mime::VCF /var/www/vhosts/projexz.co.uk/httpdocs/redmine/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.8/lib/action_dispatch/http/mime_type.rb:163: warning: previous definition of VCF was here'

The result of the asset rake is '/var/www/vhosts/projexz.co.uk/httpdocs/redmine/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.8/lib/action_dispatch/http/mime_type.rb:163: warning: already initialized constant Mime::VCF /var/www/vhosts/projexz.co.uk/httpdocs/redmine/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.8/lib/action_dispatch/http/mime_type.rb:163: warning: previous definition of VCF was here'

[mstarke]

@M0d3rn15t didn't you close this by yourself?

[M0d3rn15t]

Not intentionally, but the browser has crashed a couple of times while I have been updating information.

Does the close button not have an "are you sure" dialogue?

Oh! I see. The Close button is next to the (Big Green) Comment button.

Apologies then for jumping the gun. I'll leave Hourglass on for a bit longer in case anyone has a few ideas.

[jume-dev]

Careful, the rake task parameter says RAILS_RELATIVE_URL_ROOT. This doesnt mean the actual directory where redmine lays, but the website url.

Is you the main url to your redmine instance your-domain.de/redmine or your-domain.de?

if the second, you dont need that parameter

[M0d3rn15t]

I have tried it both with and without the relative path, same result.

I tried it without first as the my url is projexz.co.uk.

My link to production.log appears to be broken, for some reason it is not updating.