Booked full logged time and log still open with 00:00 bookable time

hicknhack-software / redmine_time_tracker

A time tracker plugin for Redmine

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Booked full logged time and log still open with 00:00 bookable time #198

Closed cdokolas closed 7 years ago

cdokolas commented 9 years ago

I had a time log of 1:05 which I booked by assigning the issue number and picking an activity, and now it is still visible with 00:00 bookable time.

Log details:

Date: 06 May 2015
Start time: 18:14
End time: 19:19

jume-dev commented 9 years ago

hi, i am sorry, but please provide more informations, e.g. did you book some time from this timelog before? In the end, try deleting the booking and create a new booking, sometimes this helps.

cdokolas commented 9 years ago

I thought I made it clear on the issue title that I booked the full time all at once. I will try what you suggest, but I believe there is a bug none the less (i.e. I may use the workaround, but the issue should stay open).

Anything else you might need to reproduce the bug?

jume-dev commented 9 years ago

well, anything helps ;) The point is, we use this plugin in production everyday and it works as expected. So i need every information, you think is different from a default system. Maybe other plugins, configuration, user acces roles and rights for this specific time log, etc.

cdokolas commented 9 years ago

Oops! Hadn't seen your reply. Here you go with some more info:

From the Redmine information page:

Environment:
  Redmine version                2.6.5.stable
  Ruby version                   2.0.0-p353 (2013-11-22) [x86_64-linux]
  Rails version                  3.2.21
  Environment                    production
  Database adapter               Mysql2
SCM:
  Subversion                     1.8.8
  Mercurial                      2.8.2
  Git                            2.2.0
  Filesystem                     
Redmine plugins:
  clipboard_image_paste          1.10
  collapsed_journals             0.0.3
  redmine_better_gantt_chart     0.9.0
  redmine_favourite_projects     0.7
  redmine_slack                  0.1
  redmine_time_tracker           0.9.20

Also:

There is another, in-house plugin, but it is only for time log reporting
I'm set-up (user) to the GMT+2 timezone
I was accessing Redmine with the English locale/language (selected via the browser's content language preferences) whenever the problem occurred

hirmerpl commented 8 years ago

Hello,

I do have the same issue. After booking time to different tickets, a time log remains with 00:00h. A deletion of this time log is not possible.

Please find a screenshot of the problem attached. The version of the Timetracker Plugin I use is 0.10.5, the Redmine version is 3.1.2.stable.

timetracker_issue

jume-dev commented 8 years ago

Hi there, the problem is that you have a missing minute from 04:28 to 04:29, but the time log doesn't display this right and says it's 0:00. Change it, so that the start time of one is the stop time of the other. Then the timelog should be hidden. Greetings, jume

hirmerpl commented 8 years ago

Thanks, that was the problem! :-)

Any idea why the time isn't displayed correctly? Maybe it is some kind of rounding issue.

jume-dev commented 8 years ago

yeah, probably a rounding bug, will be fixed with the new release anytime soon

jume-dev commented 8 years ago

whoops, forgot @cdokolas issue. But i guess that is kinda the same as the other one.

jume-dev commented 7 years ago

These kind of problems are fixed with the new version.