hicommonwealth / commonwealth

A platform for decentralized communities
https://commonwealth.im
GNU General Public License v3.0
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[Bug]: cannot read properties of undefined "length" error when loading a community #9956

Closed commonwealth-issue-bot[bot] closed 6 days ago

commonwealth-issue-bot[bot] commented 6 days ago

Description

This profile https://commonwealth.im/profile/id/160258 headed to this community https://commonwealth.im/panterai/discussions and received a loading error of "cannot read properties of undefined "length""

Internal Reporter (Growth Team)

Mitchy (@cowballzach)

Communities Affeceted

https://commonwealth.im/panterai/discussions

Initial Conditions

Environment: prod Encounter Date/Time: 11 am ET 11/19 Additional Context: n/a can ask if needed

Reproduction Steps

super hard to replicate or reproduce, it has happened to be on an inconsistent basis but the issue tends to sort itself out after a couple minutes. Recreating steps is just one click on this link: https://commonwealth.im/panterai/discussions and see if it loads.

Expected Behavior

loading should be consistent and without error

Videos / Screenshots

Additional Information

hard to reproduce this type of loading error has been consistently infrequent and hard to reproduce.

cowballzach commented 6 days ago

image image image image

cowballzach commented 6 days ago

my question is that I get that this bug is hard to reproduce but I'm still hung up on the error message of "Cannot Read Properties of Undefined (reading "length")

cowballzach commented 6 days ago

The partner stated that the error popped up when "configuring groups & what they can access/do." So error popped up when setting up groups in the "Members & Groups" sidebar within the community

Unable to provide video but stated that "Essentially, page loads then automatically brings the error" Page referring to the "Members & Groups" tab in the sidebar

cowballzach commented 6 days ago

https://github.com/user-attachments/assets/aa560454-a2bb-4040-8353-7c98cfd0a898

user replication vid cc @Israellund