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hidglobal / digitalpersona-devices

DigitalPersona Security Devices support library
https://hidglobal.github.io/digitalpersona-devices/index.html
MIT License
64 stars 41 forks source link

Bad request on initialization #22

Closed ultimaterichy closed 1 year ago

ultimaterichy commented 2 years ago

Hello, all of a sudden I started getting an error from javascript and device does not get detected. Few days ago the code was working fine. I tried running the sample from digitalpersona repo but still got same error(sample used to work when I first ran it two months ago).

Screenshot 2022-01-30 004651

I tried https://127.0.0.1:52181/get_connection and got expected response. What could be the problem?

I tried the following sdk versions: 2.2.3 and 3.2.0 and I also tried the client lite version

a-bronx commented 2 years ago

Can it be that the port 9001 is blocked by a firewall or taken by some other service?

ultimaterichy commented 2 years ago

Can it be that the port 9001 is blocked by a firewall or taken by some other service?

The port 9001 is not blocked and it is used by DPAgent service.

At some point, I restarted my PC and it worked then I restarted the PC again and it stopped working

a-bronx commented 2 years ago

Sounds like an external issue not related with the library itself. Try to temporarily disable AV or firewall, clear the browser cache, check for system/app errors in Event Viewer. Try to kill DpAgent.exe process and then restart it manually (from %ProgramFiles%\DigitalPersona\Bin) without rebooting.

ultimaterichy commented 2 years ago

After doing as suggested in the comments, I got it working but same problem occur after every reboot. I decided to switch to using firefox and the problem never occurred(after properly configuring firewall) even after rebooting several times.

a-bronx commented 2 years ago

Can you share a name and a version of the offending browser, and a version of the OS? Is there any extension installed on the browser?