Research Zendesk Embeddable mobile widget

zavreb commented 7 years ago

Research Zendesk Embeddable mobile widgets for the purposes of:

Users being able to submit tickets directly to Zendesk
Users being able to report bugs
Users being able to report issues during the onboarding flow
Seamless UI integration
Understand how it works in relation to having the widget exist on the website as well
Implementation effort level relative to creating our own feedback box UI

See documentation here: https://fabric.io/kits/ios/zendesk/install And here https://developer.zendesk.com/embeddables/docs/ios/welcome

zavreb commented 7 years ago

Per @thescurry this is going on the backburner.

southerneer commented 7 years ago

Yeah, I'm sure the widget unlocks extra functionality, but in terms of "being able to submit tickets directly to Zendesk" we can do that just fine via the web API.

zavreb commented 7 years ago

Not needed/we may create our own. Closing.

hippware / rn-chat

Research Zendesk Embeddable mobile widget #1168