Missed orders in history

[valeriakononenko]

I've bought LIFE coins, but can't find it in /history/order

$ curl -u 'auth' 'https://api.hitbtc.com/api/2/history/order?symbol=LIFEBTC&from=2017-12-01T00:00:00'
[]

Even at https://hitbtc.com/reports/orders there is no orders. Trading account balance for LIFE is not zero, then at least one 'buy' order should be present.

[valeriakononenko]

also for SMTBTC market:

curl -u 'auth' https://api.hitbtc.com/api/2/history/order?symbol=SMTBTC&from=2018-01-11T23:06Z
[{"id":19406830590,"clientOrderId":"3b6e9f8051b64edf8f59e6722cb7454d","symbol":"SMTBTC","side":"sell","status":"canceled","type":"limit","timeInForce":"GTC","quantity":"100","price":"0.00000490","cumQuantity":"0","createdAt":"2018-02-28T21:06:10.761Z","updatedAt":"2018-02-28T23:19:30.279Z"}]

api returns only 1 cancelled order, but https://hitbtc.com/reports/orders shows at least one filled order.

[lvhf1971]

1

发自网易邮箱大师 On 3/2/2018 07:19，Valeria Kononenkonotifications@github.com wrote：

also for SMTBTC market:

curl -u 'auth' https://api.hitbtc.com/api/2/history/order?symbol=SMTBTC&from=2018-01-11T23:06Z [{"id":19406830590,"clientOrderId":"3b6e9f8051b64edf8f59e6722cb7454d","symbol":"SMTBTC","side":"sell","status":"canceled","type":"limit","timeInForce":"GTC","quantity":"100","price":"0.00000490","cumQuantity":"0","createdAt":"2018-02-28T21:06:10.761Z","updatedAt":"2018-02-28T23:19:30.279Z"}]

api returns only 1 cancelled order, but https://hitbtc.com/reports/orders shows at least one filled order.

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[turkig5]

HitBTC] #244759 Please send your code number updated I have an account with HitBTC and have tried to change my 2FA authentication recently. Although I verified and confirmed by replying to an email, the code obtained from google authenticator does not work and does not let me access my account. I have already placed 10 online request, with all relevant ID's and transaction information, to take google authentication out from my account. Please have a look and advise ASAP. I have check time on my phone, but thing is ... code..so please dont ask again to check it. Also, please dont ask me to put it thru the support which i have done 10 times before I came on this site. So, please get the things done instead telling same thing again and again.

[hitbtc-com]

@divergence082 could you please provide us with your order ID, so we can take a closer look and investigate this issue?