Closed Gkathuria2 closed 6 years ago
kindly check these tickets #251471
My XEM withdrawal is not processed by @hitbtc Showing oldest on system health section is mine. 0
Dear @Gkathuria2, This transaction was canceled and the funds have returned to your account. We appreciate your choice to trade with HitBTC!
My XEM withdrawal is pending from last 30 hours details as follows
Operational id is a58bd9db-2f8f-44f7-b585-dd94913b6712
Transaction Hash eaca961f41bc462fd3ea7167f87d98ca09172f8d65ff8bf0c8a77227dcf4152b
To Address ND2JRPQIWXHKAA26INVGA7SREEUMX5QAI6VU7HNR
Payment Id is 8e7927a8a44c412086b
Above mentioned Transaction Hash have no info on NEM explorer.
Withdrawal after mine is continued processed as I can see in system health section.
Pending oldest withdrawal on 2018-03-07 06:22 is mine I think because of withdrawal confirmation email I received just 1 minute before i.e. on 2018-03-07 06:21
Kindly solve this issue ASAP