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HitBTC API
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My XEM withdrawal is pending. #141

Closed Gkathuria2 closed 6 years ago

Gkathuria2 commented 6 years ago

My XEM withdrawal is pending from last 30 hours details as follows

Operational id is a58bd9db-2f8f-44f7-b585-dd94913b6712

Transaction Hash eaca961f41bc462fd3ea7167f87d98ca09172f8d65ff8bf0c8a77227dcf4152b

To Address ND2JRPQIWXHKAA26INVGA7SREEUMX5QAI6VU7HNR

Payment Id is 8e7927a8a44c412086b

Above mentioned Transaction Hash have no info on NEM explorer.

Withdrawal after mine is continued processed as I can see in system health section.

Pending oldest withdrawal on 2018-03-07 06:22 is mine I think because of withdrawal confirmation email I received just 1 minute before i.e. on 2018-03-07 06:21

capture xem

Kindly solve this issue ASAP

Gkathuria2 commented 6 years ago

kindly check these tickets #251471

251092

251688

251768

My XEM withdrawal is not processed by @hitbtc Showing oldest on system health section is mine. 0

hitbtc-com commented 6 years ago

Dear @Gkathuria2, This transaction was canceled and the funds have returned to your account. We appreciate your choice to trade with HitBTC!