Better error messages across the app

[mackuba]

Right now I see: "Whoops! auth_failed".

Also, why is it asking me for a pin when I've just entered the full 12-word passphrase?

[haustraliaer]

We haven't had time to establish a decent user flow for not having a pin yet, so a pin is required for all accounts at this stage. We force it so the user doesn't have to enter in their passphrase again if they accidentally refresh, or leave the app.

[haustraliaer]

Changed title to generalise issue (there are a few places the error messages are inadequate).

• [x] When entering the wrong pin

[jenbennings]

Also, why is it asking me for a pin when I've just entered the full 12-word passphrase?

I agree, this needs to be improved. At the bare minimum we should change the wording to reflect when there is no PIN attached to the wallet. E.g. "Set your PIN for this device". I will look into this as part of #82.

The question of whether a PIN is attached to my wallet in the same way the passphrase is will definitely come up, so we should try and solve this too (whether it is part of the on-boarding process or the FAQ).

[weilu]

Also, why is it asking me for a pin when I've just entered the full 12-word passphrase?

It's because you set up the wallet somewhere else with a pin. The pin is needed to exchange the long token with the server so that your personal details get synced on the device you currently wants to open your wallet on

[mackuba]

It's because you set up the wallet somewhere else with a pin. The pin is needed to exchange the long token with the server so that your personal details get synced on the device you currently wants to open your wallet on

Ah, right, I forgot about that - I thought that if I log in to a wallet with no previous cookies set, I'd set a new pin for that device. Another potential point of confusion for the users, I guess ;)

[weilu]

Indeed. That's why @jenbennings opened https://github.com/hivewallet/hive-js/issues/65 and started https://github.com/hivewallet/hive-js/wiki/Hive-Web-FAQ. Still work in progress. Feedback welcome :)

[mackuba]

"insert metaphor here" -> http://www.reddit.com/r/Bitcoin/comments/27zbwj/thats_a_lot_of_bitcoin_addresses_one_way_to/

[mackuba]

Q: "Why does Hive ask me for an existing PIN when I log in to the wallet using the passphrase on a new device"

[weilu]

Feedback from Andy Megavand:

Quick bug report: if your iPhone is set to not allow Safari access to location services, the message in the wallet when you try to receive using waggle is "We couldn't connect you to Waggle, please check your internet connection'". Perhaps it could mention that the reason may be due to privacy settings.

[haustraliaer]

Ideally we should check if they have enabled location services and the prompt them again if not - I'm not sure how possible that is from the browser, but would be much better than requiring them to do it in their OS settings.

[weilu]

• [x] auth_failed
• [ ] user_deleted
• [x] geo location
• [ ] more specific feature detection failure message

[ghost]

"Q: "Why does Hive ask me for an existing PIN when I log in to the wallet using the passphrase on a new device""

That's a good question -- why does it do that?

[jenbennings]

@w-hive https://github.com/hivewallet/hive-js/wiki/Hive-Web-FAQ#why-am-i-asked-for-a-pin-when-i-log-in-to-an-existing-wallet-on-a-new-device

[ghost]

Error messages to be greatly improved in Hive 2.0. Closing for now.