search

hivewallet / hive-js

Hive digital currency wallet
http://www.hivewallet.com
GNU General Public License v2.0
81 stars 57 forks source link

Hive wallet frozen on "synchronizing wallet"... #247

Closed emiraro closed 8 years ago

emiraro commented 8 years ago

Hi,

While i properly and securely stored my passphrase, and while my pin is correct, i'm still unable to access my wallet. After the login, it stays frozen in the "synchronizing wallet". I tryed to connect from different device (ios on iphone and ipad, and on the web app from two different web browsert -safari and firefox and chrome). I also tried to clear cookies and cache, and to delete and reinstall the app on iphone before to start again.

Since a few minutes it is now frozen in the verifying pin step. How can i get access to my wallet back again?

ghost commented 8 years ago

Did you try the staging version?

http://hive-js.herokuapp.com/

emiraro commented 8 years ago

Yes I tried but it is not working (wrong btc amount, it is negative)

ghost commented 8 years ago

I'm not really sure what to tell you in that case. Try putting your passphrase into another BIP32+BIP39 wallet, for example Bread Wallet on iOS. As you may know, Hive is now unsupported software, so you're probably better off doing that anyway. https://twitter.com/hivewallet/status/645402186260721664