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hiyohiyo / CrystalDiskInfo

CrystalDiskInfo
https://github.com/hiyohiyo/CrystalDiskInfo
MIT License
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SSD Wear Indicator [E7] mark disk as critical when value = 100 on Kingston SA400S37120G #162

Closed joaofvieira closed 2 years ago

joaofvieira commented 2 years ago

It seems there is an error on health status when the Kingston SA400S37120G has 100% of health. In this case, the health result is 0% (BAD) but the parameter E7 is listed as OK with a current value of 100 and the worst value is also 100. SSD-Wear-Indicator-BAD On another drive (same model) a bit less healthier (98%) the health status is UKNOWN with 98%. The E7 value on the list is marked "OK" (as well) but in this case the current value is 2 and the worst is also 2. SSD-Wear-Indicator-UNKNOWN

I also tried other software (including kingston's) and both drives are ok, one 100% healthy and the other with 98%.

I've a script that run on all machines boot that checks for drive health based on CrystalDiskInfo output. Because of this problem, I keep version 8.1.0 deployed on the domain.

hiyohiyo commented 2 years ago

I bought KINGSTON SA400S37480G and tested it. But, it will be correct.

I will add workaround in the next release.

image

(03) KINGSTON SA400S37480G

       Model : KINGSTON SA400S37480G
    Firmware : SAH20105

Serial Number : 50026B7282A949DE Disk Size : 480.1 GB (8.4/137.4/480.1/480.1) Buffer Size : Unknown Queue Depth : 32

of Sectors : 937703088

Rotation Rate : ---- (SSD) Interface : Serial ATA Major Version : ACS-3 Minor Version : ACS-3 Revision 4 Transfer Mode : SATA/600 | SATA/600 Power On Hours : 0 hours Power On Count : 6 count Host Reads : 0 GB Host Writes : 0 GB NAND Writes : 0 GB Temperature : 25 C (77 F) Health Status : Good (100 %) Features : S.M.A.R.T., APM, NCQ, TRIM APM Level : 0000h [OFF] AAM Level : ---- Drive Letter :

-- S.M.A.R.T. -------------------------------------------------------------- ID Cur Wor Thr RawValues(6) Attribute Name 01 100 100 0 000000000064 Uncorrectable Errors 09 100 100 0 000000000000 Power On Hours 0C 100 100 0 000000000006 Power Cycles 94 100 100 0 000000000000 Vendor Unique 95 100 100 0 000000000000 Vendor Unique A7 100 100 0 000000000000 Vendor Unique A8 100 100 0 000000000000 SATA PHY Error Count A9 100 100 0 000000000000 Vendor Unique AA 100 100 _10 000000000000 Bad Block Count AC 100 100 0 000000000000 Vendor Unique AD 100 100 0 000000000000 Erase Count B5 100 100 0 000000000000 Vendor Unique B6 100 100 0 000000000000 Vendor Unique BB 100 100 0 000000000000 Uncorrectable ECC Errors C0 100 100 0 000000000003 Vendor Specific C2 _25 _25 0 001600190019 Temperature C4 100 100 0 000000000000 Reallocation Events C7 100 100 0 000000000000 SATA CRC Error DA 100 100 0 000000000000 CRC Error Count E7 100 100 0 000000000064 SSD Wear Indicator E9 100 100 0 000000000000 Lifetime Nand Writes F1 100 100 0 000000000000 Lifetime Writes from Host F2 100 100 0 000000000000 Lifetime Read from Host F4 100 100 0 000000000000 Average Erase Count F5 100 100 0 000000000001 Max Erase Count F6 100 100 __0 000000000002 Total Erase Count

-- IDENTIFY_DEVICE --------------------------------------------------------- 0 1 2 3 4 5 6 7 8 9 000: 0040 3FFF C837 0010 0000 0000 003F 0000 0000 0000 010: 3530 3032 3642 3732 3832 4139 3439 4445 2020 2020 020: 0000 0000 0000 5341 4832 3031 3035 4B49 4E47 5354 030: 4F4E 2053 4134 3030 5333 3734 3830 4720 2020 2020 040: 2020 2020 2020 2020 2020 2020 2020 8001 4000 2F00 050: 4000 0000 0000 0007 3FFF 0010 003F FC10 00FB 0101 060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0D00 070: 0000 0000 0000 0000 0000 001F 850E 0006 004C 0040 080: 07F8 011B 746B 7409 4160 7469 B401 4160 407F 0003 090: 0003 0000 FFFE 0000 0000 0000 0000 0000 0000 0000 100: 36B0 37E4 0000 0000 0000 0008 4000 0000 5002 6B72 110: 82A9 49DE 0000 0000 0000 0000 0000 0000 0000 401C 120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 0000 130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0001 170: 0000 0000 0000 0000 0000 0000 2020 2020 2020 2020 180: 2020 2020 2020 2020 2020 2020 2020 2020 2020 2020 190: 2020 2020 2020 2020 2020 2020 2020 2020 2020 2020 200: 2020 2020 2020 2020 2020 2020 0000 0000 0000 4000 210: 0000 0000 0000 0000 0000 0000 0000 0001 0000 0000 220: 0000 0000 10FF 0000 0000 0000 0000 0000 0000 0000 230: 0000 0000 0000 0000 0020 0020 0000 0000 0000 0000 240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 250: 0000 0000 0000 0000 0000 27A5

-- SMART_READ_DATA --------------------------------------------------------- +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F 000: 01 00 01 32 00 64 64 64 00 00 00 00 00 00 09 32 010: 00 64 64 00 00 00 00 00 00 00 0C 32 00 64 64 06 020: 00 00 00 00 00 00 94 00 00 64 64 00 00 00 00 00 030: 00 00 95 00 00 64 64 00 00 00 00 00 00 00 A7 00 040: 00 64 64 00 00 00 00 00 00 00 A8 12 00 64 64 00 050: 00 00 00 00 00 00 A9 00 00 64 64 00 00 00 00 00 060: 00 00 AA 00 00 64 64 00 00 00 00 00 00 00 AC 32 070: 00 64 64 00 00 00 00 00 00 00 AD 00 00 64 64 00 080: 00 00 00 00 00 00 B5 32 00 64 64 00 00 00 00 00 090: 00 00 B6 00 00 64 64 00 00 00 00 00 00 00 BB 32 0A0: 00 64 64 00 00 00 00 00 00 00 C0 12 00 64 64 03 0B0: 00 00 00 00 00 00 C2 22 00 19 19 19 00 19 00 16 0C0: 00 00 C4 32 00 64 64 00 00 00 00 00 00 00 C7 32 0D0: 00 64 64 00 00 00 00 00 00 00 DA 32 00 64 64 00 0E0: 00 00 00 00 00 00 E7 00 00 64 64 64 00 00 00 00 0F0: 00 00 E9 32 00 64 64 00 00 00 00 00 00 00 F1 32 100: 00 64 64 00 00 00 00 00 00 00 F2 32 00 64 64 00 110: 00 00 00 00 00 00 F4 00 00 64 64 00 00 00 00 00 120: 00 00 F5 00 00 64 64 01 00 00 00 00 00 00 F6 00 130: 00 64 64 02 00 00 00 00 00 00 00 00 00 00 00 00 140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 160: 00 00 00 00 00 00 00 00 00 00 00 00 78 00 00 11 170: 02 00 01 00 02 0A 00 00 00 00 00 00 00 00 00 00 180: 00 00 55 30 36 30 37 43 41 20 30 33 00 00 00 00 190: 53 4D 49 32 32 35 39 58 54 00 00 00 00 00 10 00 1A0: 00 00 00 00 00 00 00 00 00 00 00 01 B0 00 00 00 1B0: 00 00 00 42 34 37 30 30 00 00 00 00 00 00 00 00 1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1E0: FF FF 02 00 00 00 00 00 01 00 00 00 1E 02 00 00 1F0: 00 00 00 00 A8 B4 02 00 00 00 00 00 00 00 00 3D

-- SMART_READ_THRESHOLD ---------------------------------------------------- +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F 000: 01 00 01 00 00 00 00 00 00 00 00 00 00 00 09 00 010: 00 00 00 00 00 00 00 00 00 00 0C 00 00 00 00 00 020: 00 00 00 00 00 00 94 00 00 00 00 00 00 00 00 00 030: 00 00 95 00 00 00 00 00 00 00 00 00 00 00 A7 00 040: 00 00 00 00 00 00 00 00 00 00 A8 00 00 00 00 00 050: 00 00 00 00 00 00 A9 00 00 00 00 00 00 00 00 00 060: 00 00 AA 0A 00 00 00 00 00 00 00 00 00 00 AC 00 070: 00 00 00 00 00 00 00 00 00 00 AD 00 00 00 00 00 080: 00 00 00 00 00 00 B5 00 00 00 00 00 00 00 00 00 090: 00 00 B6 00 00 00 00 00 00 00 00 00 00 00 BB 00 0A0: 00 00 00 00 00 00 00 00 00 00 C0 00 00 00 00 00 0B0: 00 00 00 00 00 00 C2 00 00 00 00 00 00 00 00 00 0C0: 00 00 C4 00 00 00 00 00 00 00 00 00 00 00 C7 00 0D0: 00 00 00 00 00 00 00 00 00 00 DA 00 00 00 00 00 0E0: 00 00 00 00 00 00 E7 00 00 00 00 00 00 00 00 00 0F0: 00 00 E9 00 00 00 00 00 00 00 00 00 00 00 F1 00 100: 00 00 00 00 00 00 00 00 00 00 F2 00 00 00 00 00 110: 00 00 00 00 00 00 F4 00 00 00 00 00 00 00 00 00 120: 00 00 F5 00 00 00 00 00 00 00 00 00 00 00 F6 00 130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1C

joaofvieira commented 2 years ago

Maybe this is a firmware issue of this SSD Drives... Some give this error and others don't. I've already run kingston SSD Manager and there is no firmware update for this drives! Thank you so much for you help (and for the time you will spend solving this issue).

Best Regards, Joao

hiyohiyo commented 2 years ago

Hi, I added workaround for Current Value == 100 and Raw Value == 0 model. But, if Raw Value == 1, CrystalDiskInfo reports 99%...

I would like you to test it. https://crystalmark.info/download/zz/CrystalDiskInfo8_15_0Dev2.zip

And I would like you to send the screen shot of Kingston SSD manager.

image image
joaofvieira commented 2 years ago

Hi,

I've tested on a disk 100% healthy (at this time I don't have access to the computer that has a drive with 99% healthy), and the result is this: Kingston-SA400S37120G-Bad

The disk is 100% Healthy but is marked as "BAD".

On Kingston SSD Manager, the result remains: Kingston-SA400S37120G-KSM

Once again, thanks for your patience and for your time.

Regards,

Joao

joaofvieira commented 2 years ago

Hi again,

I've tested the 98% healthy drive and in this case the result on CrystalDiskInfo is:

Kingston-SA400S37120G-98-Healthy-CrystalDiskInfo

On Kingston SSD Manager the result is:

Kingston-SA400S37120G-98-Healthy-KSM

The drives firmware is not the same, but kingston's software doesn't have any firmware update for both drives!

Best regards,

Joao Vieira

hiyohiyo commented 2 years ago

Hi, Thank you for test.

I forgot to update health status check function. I fixed and updated.

I would like you to test 8.15.0 Dev3. https://crystalmark.info/download/zz/CrystalDiskInfo8_15_0Dev3.zip

joaofvieira commented 2 years ago

Hi,

I've tried on both disks with different firmware versions (03070009 and SBFKB1E1).

On firmware 03070009 the result is now OK: Kingston-SA400S37120G-03070009-98-OK-CrystalDiskInfo

On firmware SBFKB1E1 the result remains Unknown but the E7 attribute is marked as caution: Kingston-SA400S37120G-SBFKB1E1-98-Unknown-CrystalDiskInfo

It seems there is a need of a firmware based workaround for these drives!

Once again, thanks for your patience and for your time.

Joao

hiyohiyo commented 2 years ago

I added FirmwareRev base workaround. It may work fine.... https://crystalmark.info/download/zz/CrystalDiskInfo8_15_0Beta1.zip

joaofvieira commented 2 years ago

HI!

Sorry for my late answer to your reply, but this week was not easy.

I've tested this version on both firmware versions of the SSD disk and the results are these:

Firmware 03070009 - The E7 value is at 100% but returns BAD (0%) as final result. Kingston-SA400S37120G-03070009-100-CRITICAL-CrystalDiskInfo

Firmware SBFKB1E1 - The E7 value is at 2% (yellow) and still returns UKNOWN (2%) as final result. Kingston-SA400S37120G-SBFKB1E1-2pp-Unknown-CrystalDiskInfo

Thank you so much for your time and effort trying to solve this issue.

Best regards,

João

hiyohiyo commented 2 years ago

Thank you for test. I will fix ASAP.

hiyohiyo commented 2 years ago

I may fix bugs and add workaround for SBFKB1E1 firmeware rev.

I would like you to test it. https://crystalmark.info/download/zz/CrystalDiskInfo8_15_1Dev3.zip

joaofvieira commented 2 years ago

Hi!

I've tested the latest version on both firmware versions and the results are:

On firmware 03070009 the result is now ok: Kingston-SA400S37120G-03070009-100-OK-CrystalDiskInfo

On firmware SBFKB1E1, despite E7 value is ok, the final result is "Unknown" with the correct percentage: Kingston-SA400S37120G-SBFKB1E1-98-Unknown-CrystalDiskInfo

Once again, thank you for your effort trying to solve this issues.

Best regards,

João

hiyohiyo commented 2 years ago

Thank you for testing.

I would like you to send the result of File > Save (text) to hiyohiyo@crystalmark.info. I think that SBFKB1E1 drive returns incorrect S.M.A.R.T. information, so CrystalDiskInfo shows Unknown health status.

Test version. https://crystalmark.info/download/zz/CrystalDiskInfo8_15_1Dev4.zip

hiyohiyo commented 2 years ago

I released CrystalDiskInfo 8.15.1. It almost same 8.15.1 Dev3.

I think that firmware SBFKB1E1 reports uncommon data. So, CrystalDiskInfo reports Unknown as health status.

joaofvieira commented 2 years ago

Ok. Thank you so much for all your work.