Unifi G4 Doorbell HSV Registration

[MC-Repair-Milano]

Homebridge UniFi Protect Version

6.16.0

Homebridge Platform and OS

Proxmox VE 8.0.4 LCX

Homebridge Version

1.7.0

Node Version

18.18.2

UniFi OS Version

3.1.16

UniFi Protect Controller Version

2.9.42

Describe the problem

When you open G4 Doorbell streaming on the home app, you cannot view the recordings but only the live streaming.

Homebridge HBUP JSON configuration

{
            "controllers": [
                {
                    "address": "192.168.11.1",
                    "doorbellMessages": [
                        {
                            "message": "CANOVA M - BOERI A"
                        },
                        {
                            "message": "CANOVA M - BOERI A - AUGURI"
                        },
                        {
                            "message": "NON DISTURBARE"
                        },
                        {
                            "message": "Lasciare Pacco Alla Porta"
                        }
                    ],
                    "password": "My_Password",
                    "username": "My_Account"
                }
            ],
            "name": "UniFi Protect",
            "options": [
                "Enable.Video.DynamicBitrate.F492BF8F6349",
                "Enable.Video.DynamicBitrate",
                "Enable.Audio.Filter.Noise",
                "Enable.Audio.Filter.Noise.FftNr.F492BF8F6349.90",
                "Enable.Audio.Filter.Noise.HighPass.F492BF8F6349.200",
                "Enable.Audio.Filter.Noise.LowPass.F492BF8F6349.1000",
                "Enable.Nvr.Service.Playlist.F492BF8F6349.10110",
                "Enable.Audio.Filter.Noise.F492BF8F6349",
                "Enable.Motion.SmartDetect.F492BF8F6349",
                "Enable.Motion.SmartDetect.ObjectSensors.F492BF8F6349",
                "Enable.Video.Transcode.Hardware.F492BF8F6349"
            ],
            "_bridge": {
                "username": "0E:02:93:FC:5A:45",
                "port": 58677
            },
            "platform": "UniFi Protect"
        },

Relevant log output

[11/18/2023, 5:50:20 PM] [UniFi Protect] UDM Pro MC-Repair [UDM-PRO] G4 Doorbell [G4 Doorbell]: Streaming request from 192.168.13.20: 640x480@30fps, 164 kbps. Using 960x720@24fps (Medium), 164 kbps.
[11/18/2023, 5:50:30 PM] [UniFi Protect] UDM Pro MC-Repair [UDM-PRO] G4 Doorbell [G4 Doorbell]: Stopped video streaming session.

Acknowledgment that you are only running UniFi OS and UniFi Protect releases from the Ubiquiti Official release channel

• [X] I acknowledge that I am not running any early access / beta firmwares or operating systems from either Ubiquiti or Apple.

[hjdhjd]

Unfortunately - you’re contending with a category of issues that fall into “HomeKit-is-a-black-box”. Please read other issues like yours that have already been asked-and-answered here: https://github.com/hjdhjd/homebridge-unifi-protect/issues/1021

[github-actions[bot]]

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