HomePod Chime no longer working

[PocketTim]

Homebridge UniFi Protect Version

6.20.0

Homebridge Platform and OS

Raspbian GNU/Linux Bullseye (11)

Homebridge Version

1.7.0

Node Version

v20.12.0

UniFi OS Version

v3.2.12

UniFi Protect Controller Version

v3.0.22

Describe the problem

Similar issue to the past whereby pressing the G4 Doorbell button does not set off the HomePods as chimes. Sadly due to not many visitors I cannot recall the point where this stopped working again so not sure what changed, but I believe it has only been a few weeks, a month tops that this has started happening. I have rebooted the HomeBridge and Child Bridges, UniFi equipment and HomePods etc.

In the HomeBridge log the Doorbell ring is detected.

Homebridge HBUP JSON configuration

{
    "controllers": [
        {
            "address": "192.168.1.1",
            "defaultDoorbellMessage": "REDACTED",
            "password": "REDACTED",
            "username": "Homebridge"
        }
    ],
    "name": "UniFi Protect",
    "_bridge": {
        "username": "REDACTED",
        "port": 32111
    },
    "platform": "UniFi Protect"
}

Relevant log output

[01/04/2024, 16:23:04] [UniFi Protect] Doorbell [G4 Doorbell]: Doorbell ring detected.

Acknowledgment that you are only running UniFi OS and UniFi Protect releases from the Ubiquiti Official release channel

• [X] I acknowledge that I am not running any early access / beta firmwares or operating systems from either Ubiquiti or Apple.

[hjdhjd]

Thanks for the report. Unfortunately, I can't replicate this behavior - as recently as this morning, door chimes work fine on my HomePods. I don't believe this is an HBUP issue in general, but if you can A/B test various HBUP versions and see if you can reliably recreate the issue, happy to look into it further. Otherwise - try rebooting your HomePods, etc (presuming you haven't already). If HBUP is showing the ring is logged, it's transmitted that ring event to HomeKit...and the rest is a black box.

Unsatisfying, no doubt, but hope you understand.

[github-actions[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[github-actions[bot]]

This issue is locked to prevent necroposting on closed issues. Please create a new issue for related support requests, bug reports, or feature suggestions.