hjdhjd / homebridge-unifi-protect

:video_camera: Complete HomeKit integration for all UniFi Protect device types with full support for most features including HomeKit Secure Video, and more. https://homebridge.io
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Unifi Protect HKSV recordings cut off #1064

Closed MarcPow closed 2 months ago

MarcPow commented 2 months ago

Homebridge UniFi Protect Version

v6.20.0

Homebridge Platform and OS

macOS Sonoma

Homebridge Version

v1.8.0

Node Version

v20.12.1

UniFi OS Version

Dunno

UniFi Protect Controller Version

Dunno

Describe the problem

HKSV recordings cut off

Homebridge HBUP JSON configuration

{
    "controllers": [
        {
            "address": "192.168.1.190",
            "username": "redacted",
            "password": "redacted"
        }
    ],
    "name": "UniFi Protect",
    "platform": "UniFi Protect",
    "options": [
        "Enable.Device.SyncName.245A4C546A9D",
        "Enable.Device.StatusLed.245A4C546A9D",
        "Enable.Video.Transcode.Hardware.245A4C546A9D",
        "Enable.Motion.SmartDetect.245A4C546A9D",
        "Disable.Log.Doorbell.7845582F57EF",
        "Enable.Video.Transcode.7845582F57EF",
        "Enable.Video.Stream.Only.Medium.7845582F57EF",
        "Disable.Video.HighResSnapshots.245A4C546A9D"
    ]
}

Relevant log output

[4/21/2024, 11:40:22 AM] [UniFi Protect] Backyard Left [G4 Pro]: HKSV recording event ended early: An unexpected protocol failure has occured.
[HDS ::ffff:192.168.1.127] Delegate finished recording stream 1 without sending anything out.       Controller will CANCEL.

Acknowledgment that you are only running UniFi OS and UniFi Protect releases from the Ubiquiti Official release channel

hjdhjd commented 2 months ago

Sorry I won't provide support if you can't completely fill out a support form including descriptions of how to recreate whatever issue you're encountering. Opening an issue and saying "it cuts off" isn't sufficient.

MarcPow commented 2 months ago

@hjdhjd It happens constantly every day in response to typical detections. What type of repro steps can I possibly provide in that context?

github-actions[bot] commented 2 months ago

This issue is locked to prevent necroposting on closed issues. Please create a new issue for related support requests, bug reports, or feature suggestions.