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hjdhjd / homebridge-unifi-protect

:video_camera: Complete HomeKit integration for all UniFi Protect device types with full support for most features including HomeKit Secure Video, and more. https://homebridge.io
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v4.3.0 and later - UCK: No cameras show up #228

Closed commander-flatus closed 3 years ago

commander-flatus commented 3 years ago

I have a fairly vanilla installation. I have 3 protect cameras G3 dome, G3 bullet and G3 mini. All attached to a single UCK2. I have double-triple-quadruple checked the login and password and they're correct. I have ensures that the user account I'm using has admin permissions. I have ensured all RTSP feeds are enabled.

I have no cameras show up in homebridge (I'm using HOOBS on an RPi 3b.

To Reproduce: Have reproduced with fresh install.

Logs: 1/1/2021, 6:11:10 AM [1/1/2021, 5:11:09 AM] Registering platform 'homebridge-unifi-protect.UniFi Protect' 1/1/2021, 6:11:10 AM Loading 1 platforms... 1/1/2021, 6:11:10 AM [UniFi Protect] Initializing UniFi Protect platform... 1/1/2021, 6:11:10 AM Bridge is running on port 51826. 1/1/2021, 6:12:37 AM Got SIGINT, shutting down Bridge... 1/1/2021, 6:12:44 AM Loaded plugin 'homebridge-unifi-protect' 1/1/2021, 6:12:44 AM [1/1/2021, 5:12:44 AM] Registering platform 'homebridge-unifi-protect.UniFi Protect' 1/1/2021, 6:12:44 AM Loading 1 platforms... 1/1/2021, 6:12:44 AM [UniFi Protect] Initializing UniFi Protect platform... 1/1/2021, 6:12:44 AM Bridge is running on port 51826. 1/1/2021, 6:13:06 AM Got SIGINT, shutting down Bridge... 1/1/2021, 6:13:13 AM Loaded plugin 'homebridge-unifi-protect' 1/1/2021, 6:13:13 AM [1/1/2021, 5:13:13 AM] Registering platform 'homebridge-unifi-protect.UniFi Protect' 1/1/2021, 6:13:13 AM Loading 1 platforms... 1/1/2021, 6:13:13 AM [UniFi Protect] Initializing UniFi Protect platform... 1/1/2021, 6:13:13 AM Bridge is running on port 51826. 1/1/2021, 6:21:11 AM Got SIGINT, shutting down Bridge... 1/1/2021, 6:21:18 AM Loaded plugin 'homebridge-unifi-protect' 1/1/2021, 6:21:18 AM [1/1/2021, 5:21:18 AM] Registering platform 'homebridge-unifi-protect.UniFi Protect' 1/1/2021, 6:21:18 AM Loading 1 platforms... 1/1/2021, 6:21:18 AM [UniFi Protect] Initializing UniFi Protect platform... 1/1/2021, 6:21:18 AM Bridge is running on port 51826.

Homebridge Configuration:

{ "server": { "port": 80, "origin": "*", "autostart": 0, "home_setup_id": "xxx", "polling_seconds": 5 }, "client": { "default_route": "status", "inactive_logoff": 30, "theme": "hoobs-light", "locale": "en", "temp_units": "fahrenheit", "country_code": "US", "postal_code": "36528" }, "bridge": { "name": "HOOBS", "port": 51826, "pin": "xxx", "username": "xxx" }, "description": "", "ports": {}, "accessories": [], "platforms": [ { "platform": "UniFi Protect", "plugin_map": { "plugin_name": "homebridge-unifi-protect" }, "controllers": [ { "address": "192.168.11.209", "username": "xxx", "password": "xxx" } ], "options": [ "Enable.Video.Stream.Only.Low" <----- i've tried including this, didn't change anything ], "videoProcessor": "/home/hoobs/.hoobs/node_modules/ffmpeg-for-homebridge/ffmpeg" <----- I've tried this and leaving it blank, didn't change anything } ] }

Screenshots:

Screen Shot 2021-01-01 at 6 47 37 AM Screen Shot 2021-01-01 at 6 47 50 AM Screen Shot 2021-01-01 at 6 48 22 AM Screen Shot 2021-01-01 at 6 49 38 AM

Environment:

hjdhjd commented 3 years ago

Happy new year. Please read the documentation and release notes carefully:

https://github.com/hjdhjd/homebridge-unifi-protect#things-to-be-aware-of https://github.com/hjdhjd/homebridge-unifi-protect/blob/master/docs/Changelog.md#430-2020-12-26

You can also see someone else raised this very issue in the last couple of days: #221.

You aren’t on the latest UCK firmware, which is different than the latest Protect controller.

commander-flatus commented 3 years ago

Ugh! That was it. Thank you and happy new year to you too!

On Jan 1, 2021, at 9:05 AM, hjdhjd notifications@github.com wrote:

Happy new year. Please read the documentation and release notes carefully:

https://github.com/hjdhjd/homebridge-unifi-protect#things-to-be-aware-of https://github.com/hjdhjd/homebridge-unifi-protect#things-to-be-aware-of https://github.com/hjdhjd/homebridge-unifi-protect/blob/master/docs/Changelog.md#430-2020-12-26 https://github.com/hjdhjd/homebridge-unifi-protect/blob/master/docs/Changelog.md#430-2020-12-26 You aren’t on the latest UCK firmware, which is different than the latest Protect controller.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/hjdhjd/homebridge-unifi-protect/issues/228#issuecomment-753327105, or unsubscribe https://github.com/notifications/unsubscribe-auth/AGKHL5ORSKDW36NIUQZPAK3SXXQEFANCNFSM4VQIAMJA.

github-actions[bot] commented 1 year ago

This issue is locked to prevent necroposting on closed issues. Please create a new issue for related support requests, bug reports, or feature suggestions.