Closed joshuahaber closed 1 year ago
Thanks for the report.
Your issue is hardware acceleration. Disable it in the HBUP webUI...as stated, hardware acceleration is a new feature, and I'm gathering feedback before making it more generally available by default. Once you've done that, things should work just fine.
Also - please completely fill out the environment details, I generally will not provide support without a completely filled out support template.
Best of luck.
Sorry, I missed the version on the homebridge plugin! I must have missed the copy.
It looks like I don't have that selected.
You do, in your options above that you included. It's set at the controller level, I would guess. But assuming the above is accurate, you definitely do:
"options": [
"Enable.Motion.SmartDetect.74ACB91BC51A",
"Enable.Video.DynamicBitrate.74ACB91BC51A",
"Enable.Video.Transcode.Hardware.74ACB91BC51A",
"Enable.Video.Transcode.74ACB91BC51A",
"Enable.Device.SyncName.74ACB91BC51A"
],
PS: General advice: do not enable options that you don't actually need (e.g. dynamic bitrate). The defaults are almost always right for almost everyone unless you have specific use cases.
OK, is it the transcode hardware option? If so, I removed that line and restarted. I’m still getting the same error. Anything else I should remove?
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From: hjdhjd @.> Date: Friday, October 6, 2023 at 9:48 AM To: hjdhjd/homebridge-unifi-protect @.> Cc: Josh Haber @.>, Author @.> Subject: Re: [hjdhjd/homebridge-unifi-protect] Issue with streaming on iOS (Issue #993)
You do, in your options above that you included. It's set at the controller level, I would guess. But assuming the above is accurate, you definitely do:
"options": [
"Enable.Motion.SmartDetect.74ACB91BC51A",
"Enable.Video.DynamicBitrate.74ACB91BC51A",
"Enable.Video.Transcode.Hardware.74ACB91BC51A",
"Enable.Video.Transcode.74ACB91BC51A",
"Enable.Device.SyncName.74ACB91BC51A"
],
— Reply to this email directly, view it on GitHubhttps://github.com/hjdhjd/homebridge-unifi-protect/issues/993#issuecomment-1750809459, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AAJ3D4FWKWHPKY2JVAQCTGDX6AK4PAVCNFSM6AAAAAA5V3EQNGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTONJQHAYDSNBVHE. You are receiving this because you authored the thread.Message ID: @.***>
OK, is it the transcode hardware option? If so, I removed that line and restarted. I’m still getting the same error. Anything else I should remove?
What hardware are you running on? And if you restarted and are getting the same error message, please post the logs showing the errors, once you've restarted...as well as the HBUP startup logs. Thanks.
I'm running a Mac pro with vmware.
NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Front Camera 1 [G4 Pro]: FFmpeg process ended unexpectedly with an exit code of 1.
[10/6/2023, 11:12:19 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Front Camera 1 [G4 Pro]: FFmpeg command line that errored out was: ffmpeg -hide_banner -nostats -fflags +discardcorrupt -probesize 16384 -max_delay 500000 -r 24 -rtsp_transport tcp -i rtsps://IP:7441/XzMjuMg50ky7qb4j?enableSrtp -map 0:v:0 -c:v libx264 -preset veryfast -profile:v main -level:v 4.0 -noautoscale -bf 0 -filter:v format=yuvj420p, scale=-2:min(ih\,720) -g:v 48 -bufsize 598k -maxrate 363k -crf 20 -payload_type 99 -ssrc 654265 -f rtp -srtp_out_suite AES_CM_128_HMAC_SHA1_80 -srtp_out_params +VDBQj2lYoapHfLdBfrNwf263XAAVYboILh2Du+G srtp://10.0.4.23:63624?rtcpport=63624&pkt_size=564 -map 0:a:0? -acodec libfdk_aac -afterburner 1 -eld_sbr 1 -eld_v2 1 -profile:a 38 -flags +global_header -f null -ar 24k -b:a 24k -bufsize 48k -ac 1 -payload_type 110 -ssrc 8292796 -f rtp -srtp_out_suite AES_CM_128_HMAC_SHA1_80 -srtp_out_params 25YwEKzMpIrVLFzUVHEm0K/xhY7v4ne6hQ+5PBlA srtp://10.0.4.23:64270?rtcpport=64270&pkt_size=188
[10/6/2023, 11:12:19 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Front Camera 1 [G4 Pro]: Unrecognized option 'noautoscale'.
[10/6/2023, 11:12:19 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Front Camera 1 [G4 Pro]: Error splitting the argument list: Option not found
Is this what you need?
[10/6/2023, 11:11:39 AM] [UniFi Protect] Loaded homebridge-unifi-protect v6.15.0 child bridge successfully
[10/6/2023, 11:11:39 AM] Loaded 6 cached accessories from cachedAccessories.0EBCCD1DEE8D.
[10/6/2023, 11:11:39 AM] [Govee] [LAN] client enabled and found 0 device(s).
[10/6/2023, 11:11:39 AM] Homebridge v1.6.1 (HAP v0.11.1) (UniFi Protect) is running on port 44701.
[10/6/2023, 11:11:40 AM] [homebridge-sense-power-meter] This plugin generated a warning from the characteristic 'Current Ambient Light Level': characteristic was supplied illegal value: number 0 exceeded minimum of 0.0001. See https://homebridge.io/w/JtMGR for more info.
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE: Discovered nvr: NEWROCKIT SECURITY APPLIANCE [UDM Pro] (address: 10.0.0.1 mac: 74ACB91BC51A).
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE: Discovered camera: Front Camera 1 [G4 Pro] (address: 10.0.0.152 mac: 74ACB901300F).
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE: Discovered camera: Back Camera 2 [G4 Pro] (address: 10.0.0.142 mac: 74ACB9013142).
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE: Discovered camera: Side Door [G4 Doorbell] (address: 10.0.0.153 mac: E063DAEFFB3D).
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE: Discovered camera: Front Door [G4 Doorbell] (address: 10.0.0.73 mac: D021F9998AED).
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE: Discovered camera: Front Camera 2 [G4 Pro] (address: 10.0.0.53 mac: 74ACB9012F64).
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE: Discovered camera: Back Camera 1 [G4 Pro] (address: 10.0.0.16 mac: E063DAEF501D).
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Front Camera 1 [G4 Pro]: Dynamic streaming bitrate adjustment on the UniFi Protect controller enabled.
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Front Camera 1 [G4 Pro]: Smart motion detection enabled: person, vehicle.
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Front Camera 1 [G4 Pro]: WARNING: Smart motion detection and HomeKit Secure Video provide overlapping functionality. Only HomeKit Secure Video, when event recording is enabled in the Home app, will be used to trigger motion event notifications for this camera.
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Back Camera 2 [G4 Pro]: Dynamic streaming bitrate adjustment on the UniFi Protect controller enabled.
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Back Camera 2 [G4 Pro]: Smart motion detection enabled: person, vehicle.
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Back Camera 2 [G4 Pro]: WARNING: Smart motion detection and HomeKit Secure Video provide overlapping functionality. Only HomeKit Secure Video, when event recording is enabled in the Home app, will be used to trigger motion event notifications for this camera.
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Side Door [G4 Doorbell]: Dynamic streaming bitrate adjustment on the UniFi Protect controller enabled.
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Side Door [G4 Doorbell]: Smart motion detection enabled: package, person, vehicle.
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Side Door [G4 Doorbell]: WARNING: Smart motion detection and HomeKit Secure Video provide overlapping functionality. Only HomeKit Secure Video, when event recording is enabled in the Home app, will be used to trigger motion event notifications for this camera.
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Front Door [G4 Doorbell]: Dynamic streaming bitrate adjustment on the UniFi Protect controller enabled.
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Front Door [G4 Doorbell]: Smart motion detection enabled: package, person, vehicle.
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Front Door [G4 Doorbell]: WARNING: Smart motion detection and HomeKit Secure Video provide overlapping functionality. Only HomeKit Secure Video, when event recording is enabled in the Home app, will be used to trigger motion event notifications for this camera.
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Front Camera 2 [G4 Pro]: Dynamic streaming bitrate adjustment on the UniFi Protect controller enabled.
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Front Camera 2 [G4 Pro]: Smart motion detection enabled: person, vehicle.
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Front Camera 2 [G4 Pro]: WARNING: Smart motion detection and HomeKit Secure Video provide overlapping functionality. Only HomeKit Secure Video, when event recording is enabled in the Home app, will be used to trigger motion event notifications for this camera.
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Back Camera 1 [G4 Pro]: Dynamic streaming bitrate adjustment on the UniFi Protect controller enabled.
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Back Camera 1 [G4 Pro]: Smart motion detection enabled: person, vehicle.
[10/6/2023, 11:11:41 AM] [UniFi Protect] NEWROCKIT SECURITY APPLIANCE [UDM-PRO] Back Camera 1 [G4 Pro]: WARNING: Smart motion detection and HomeKit Secure Video provide overlapping functionality. Only HomeKit Secure Video, when event recording is enabled in the Home app, will be used to trigger motion event notifications for this camera.
Do you have two-factor authentication enabled on Unifi? I get it because of the two lines:
[10/6/2023, 11:11:39 AM] Loaded 6 cached accessories from cachedAccessories.0EBCCD1DEE8D.
[10/6/2023, 11:11:39 AM] [Govee] [LAN] client enabled and found 0 device(s).
I do, but not for that account. Govee is a lighting accessory.
I think I figured it out. I believe it's one of these options.
It's neither. Your issue is FFmpeg-related, and should be addressed a bit more completely in an upcoming release. Thanks for the report. You're welcome to downgrade one version in the Homebridge webUI and it should resolve your issue in the meantime. Thanks for the report.
This issue is locked to prevent necroposting on closed issues. Please create a new issue for related support requests, bug reports, or feature suggestions.
Environment: