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hkrn / nanoem

nanoem is an MMD (MikuMikuDance) compatible implementation and its like cross-platform application mainly built for macOS.
https://nanoem.rtfd.io
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[BUG]Issue with Opening .nnm Files in nanoem on M1 MacBook Pro (macOS Ventura 13.6) #425

Closed jainet closed 3 months ago

jainet commented 6 months ago

Dear nanoem Development Team,

I am writing to report an issue I encountered with the nanoem application on my M1 MacBook Pro running macOS Ventura Version 13.6. After downloading and installing nanoem from BowlRoll, I attempted to create and save a new file in the application. However, I am facing a persistent issue where the saved .nnm files cannot be reopened in nanoem.

Every time I try to open these files, I receive the following error message: “nanoem cannot open files in the nanoem document format.”

Here are the steps I followed:

Installed nanoem from BowlRoll. Launched nanoem and created a new, empty file. Saved the file in the .nnm format. Attempted to reopen the saved file in nanoem. I have ensured that the application is up to date, and I have also tried reinstalling it, but the issue persists. This problem seems to be specific to the .nnm file format, as I am unable to open any .nnm files, whether they are newly created or previously existing.

I would greatly appreciate any assistance or guidance you can provide to resolve this issue. If there are any logs or additional information I can provide to help diagnose the problem, please let me know.

Thank you for your attention to this matter.

hkrn commented 5 months ago

At least procedurally, I cannot to reproduce it in my environment. Could you please attach the empty nmm data created with the reproduction steps?

stale[bot] commented 3 months ago

Is this still relevant? If so, what is blocking it? Is there anything you can do to help move it forward?

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs.