hlxsites / prisma-cloud-docs-website

blocks and gdoc authored content for https://docs.prismacloud.io
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Load issue #60

Closed iansk closed 1 year ago

iansk commented 1 year ago

Previously reported here: https://github.com/hlxsites/prisma-cloud-docs-website/issues/42

Sometimes adoc content doesn't load.

Here's a screenshot of what it looks like:

content-load-issue

Developer Tools - Console tab

content-load-issue-dev-tools-console

Developer Tools - Network tab

content-load-issue-dev-tools-network
iansk commented 1 year ago

Saw the issue again. Here are screenshots from the console and network tabs from Chrome's developer tools

Console

load-issue2-console

Network tab (screenshot 1/2 scrolled to the top)

load-issue2-network1

Network tab (screenshot 2/2, scrolled to the bottom)

load-issue2-network2
maxakuru commented 1 year ago

@iansk don't suppose you have a way to repro? asking since you managed to get it twice

iansk commented 1 year ago

@maxakuru Unfortunately, I haven't found a way to reproduce it yet. When it happens, I click away and back to validate what I'm seeing, and the page loads.

iansk commented 1 year ago

Just saw this issue again on this page:

https://main--prisma-cloud-docs-website--hlxsites.hlx.live/prisma/prisma-cloud/en/compute/pcee/admin-guide/agentless-scanning/onboard-accounts/onboard-aws

I entered the URL into the address bar, and neither the left nav nor the adoc content loaded. Waited a few minutes. Clicked the refresh button, and it loaded.

Screenshot:

loading-issue-screen-scap
iansk commented 1 year ago

I can finally reproduce the issue!

Browser: Version 114.0.5735.133 (Official Build) (arm64)

Repro:

  1. Go to this link

  2. Expand the "Welcome" section.

  3. Click on the "Getting started" article.

    load-issue-click-article

Results:

Everything loads, except the adoc content.

Note that the adoc content loads when you click the browser's reload button.

load-issue-screen-cap

Expected results

Everything loads, including the adoc content

Debug info:

Screenshots from Chrome's Developer Tools:

load-issue-dev-tools load-issue-dev-tools-console1 load-issue-dev-tools-console2