Create Web-to-case Form Block for SalesForce Integration -PartsASIST

[KJohnsn]

For Contact Us web-to-case need

Background Currently, we have been using iFrames for the Pardot form links so that we can capture leads and submissions in MCAE (Marketing Cloud Account Engagement). We will need to move away from using iFrames and we need to be able to manage web-to-case from SalesForce. We need to replace the contact us iframe with a block that can handle Salesforce Web-to-case requirements.

Description Create a new block to manage SalesForce web-to-case requirements which would also be able to display the forms properly. The form fields are in the code and will be needed for end-to-end testing.

Acceptance Criteria

• The SalesForce form block would be able to manage the SalesForce Web-To-Case without needing Marketo
• The form block looks clean and offers a seamless experience for it's users
• The form block can be managed by the CMS team and content editors

Assumption This block may be needed for other Volvo Group websites

Questions

• To be flexible to be used for any form? (ex. Contact Us, Marketing, Newsletter etc.)
  • Answer: Yes to be flexible.

Notes from refinement

• Ryan / Ken to add code to ticket

To be completed after spike: https://github.com/hlxsites/vg-volvotrucks-us/issues/603

[BeckyMedlin]

@mollyaljenkins Please refine asap. Need similar tickets created and refined for Mack and Volvo Trucks.

[BeckyMedlin]

@ryanropero and @KJohnsn Please update this ticket with new Parts Asist requirements.

[KJohnsn]

Update: this HTML web-to-case block requirement for PartsASIST has been updated and we will pivot this work to take place for the Contact Us form requirement for Volvo Trucks and Mack Trucks.

[KJohnsn]

](https://www.volvotrucks.us/about-volvo/contact-us/thank-you/%22%3E) TopicCorporate Info Insurance Services Media Inquiries PREFERRED Recalls Roadside Assistance Service/Customer Issues Trucks New Truck Specs Financial Services Engines Website Comments SELECT ASIST
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[mollyaljenkins]

@mollyaljenkins Replicate tickets for Mack, Volvo, RoadChoice

• Ryan / Ken to add code
• Mack and Volvo as prio 1

[mollyaljenkins]

Replicated to PA repo https://github.com/hlxsites/vg-partsasist/issues/113