hmcts / roadmap-platform-operations

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Upgrade JIRA / Crowd version to maintain support #2290

Open hmcts-platform-operations opened 2 weeks ago

hmcts-platform-operations commented 2 weeks ago

DTSPO-22179

Summary

The current Jira and Crowd versions in our Atlassian environment go out of support in December. To continue to recieve support we need to upgrade. Before we can upgrade we need to have built a preprod / prod environment that is safe to make changes in, and we need to have migrated to postrgreSQL flexible server (see  https://tools.hmcts.net/jira/browse/DTSPO-22178 and https://tools.hmcts.net/jira/browse/DTSPO-19611 )

Note that strategically HMCTS is planning to move to Atlassian cloud, therefore we should be looking to do the minimum effort possible to keep in support and focusing attention on migration to cloud instead.

Intended Outcome

Jira and Crowd on latest (or most sensible) versions to provide support through to cloud migration

Impact on Teams

We will need to work closely with the Atlassian tooling team to get help on Atlassian specific knowledge, and agree any clones / data sets etc.

The time taken to understand and build this first step will also impact on the risk mitigation timelines for postgreSQL and Jira/Crowd support