hmdc / DevOpsPlanning

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📌📩devOps Current Researcher Support #13

Open mreekie opened 2 weeks ago

mreekie commented 2 weeks ago

This is an ongoing weekly summary of the weekly support activities, particularly those which are impacting work towards our yearly team goals.

This is a summary of support related efforts that are impacting our work on things related to the team objectives.

The purpose is to help in discussions of prioritization by helping to make this workload visible.

It can be cut/pasted from the dailies

mreekie commented 2 weeks ago

August 28, 2024

Sarah is not currently on call. Items from the on call week are still active this week which is her project week. Urgent Research support is always top priority and so this will pre-empt project work.

mreekie commented 1 week ago

September 4, 2024

Sarah Migrating MRA & NSAPH Working on ticket from 2 weeks back. Making a tier2 share via globus.

mreekie commented 3 days ago

September 11, 2024

FAS RC RT Tickets updated this week.

Ticket# Desc Status Q Owner Submitter Last Update Opened
177222 RStudio Server Error open IQSS_Support elawrence (Emily Lawrence) Francesca Davy-Falconi fdavyfalconi@fas.harvard.edu 2 minutes ago Wed Sep 11 15:43:46 2024
177242 Issues with RStudio resolved IQSS_Support elawrence (Emily Lawrence) Shivani Parikh shivaniparikh@hsph.harvard.edu 8 minutes ago Thu Sep 12 07:38:22 2024
176889 OOD Sandbox Doc Update open IQSS_Support elawrence (Emily Lawrence) mjoshi (Manasvita Joshi) 41 minutes ago Wed Aug 28 09:35:51 2024
177286 Uncaught Error: zlib inflate failed on FASSE open IQSS_Support elawrence (Emily Lawrence) Emily Hu emily_hu@gse.harvard.edu 2 hours ago Fri Sep 13 08:17:30 2024
176888 Add KNIME OOD app open IQSS_Support elawrence (Emily Lawrence) mjoshi (Manasvita Joshi) 8 hours ago Wed Aug 28 09:33:56 2024
177245 Cannot get into the fasrcood dashboard open IQSS_Support elawrence (Emily Lawrence) Lin, Yifei ylin@hsph.harvard.edu 25 hours ago Thu Sep 12 08:43:46 2024
177117 re-enable account PI confirmation needed open IQSS_Support elawrence (Emily Lawrence) klatychev@gmail.com 27 hours ago Fri Sep 06 15:13:01 2024
177027 Stata interactive mode in FASSE open IQSS_Support slduncan (Sarah Duncan) craig.pickett@cancervic.org.au 32 hours ago Tue Sep 03 21:59:38 2024
176475 Creating new permissions group for Dominici lab open IQSS_Support slduncan (Sarah Duncan) Kitch, James jkitch@hsph.harvard.edu, Audirac Kushida, Michelle Shigeko maudirac@hsph.harvard.edu 32 hours ago Wed Aug 07 16:02:57 2024
176723 Moving Data from FASSE to New Storage open IQSS_Support slduncan (Sarah Duncan) Elizabeth Engle emengle@g.harvard.edu 2 days ago Tue Aug 20 10:15:51 2024
164683 FASSE: New Project Request Form - Benjamin MacCormack-Gelles open Allocations elawrence (Emily Lawrence) Margaret McConnell mmcconne@hsph.harvard.edu 4 days ago Mon Apr 03 13:52:50 2023
177078 FASSE: Proxy Error 502 resolvequiet IQSS_Support slduncan (Sarah Duncan) Flannery Black-Ingersoll fblackin@hsph.harvard.edu 8 days ago Thu Sep 05 11:46:05 2024
177070 NACLs for NFS access to katz-empath-rct-l3-fs open Network slduncan (Sarah Duncan) slduncan (Sarah Duncan) 8 days ago Thu Sep 05 09:54:35 2024
174081 FASSE: New Project Request Form - Konrad Stopsack resolvequiet General elawrence (Emily Lawrence) Konrad Stopsack stopsack@hsph.harvard.edu 8 days ago Fri May 03 10:32:40 2024

IQSS RT Tickets updated this week.

None this week