Open mreekie opened 2 weeks ago
Sarah is not currently on call. Items from the on call week are still active this week which is her project week. Urgent Research support is always top priority and so this will pre-empt project work.
Sarah Migrating MRA & NSAPH Working on ticket from 2 weeks back. Making a tier2 share via globus.
Ticket# | Desc | Status | Q | Owner | Submitter | Last Update | Opened |
---|---|---|---|---|---|---|---|
177222 | RStudio Server Error | open | IQSS_Support | elawrence (Emily Lawrence) | Francesca Davy-Falconi fdavyfalconi@fas.harvard.edu | 2 minutes ago | Wed Sep 11 15:43:46 2024 |
177242 | Issues with RStudio | resolved | IQSS_Support | elawrence (Emily Lawrence) | Shivani Parikh shivaniparikh@hsph.harvard.edu | 8 minutes ago | Thu Sep 12 07:38:22 2024 |
176889 | OOD Sandbox Doc Update | open | IQSS_Support | elawrence (Emily Lawrence) | mjoshi (Manasvita Joshi) | 41 minutes ago | Wed Aug 28 09:35:51 2024 |
177286 | Uncaught Error: zlib inflate failed on FASSE | open | IQSS_Support | elawrence (Emily Lawrence) | Emily Hu emily_hu@gse.harvard.edu | 2 hours ago | Fri Sep 13 08:17:30 2024 |
176888 | Add KNIME OOD app | open | IQSS_Support | elawrence (Emily Lawrence) | mjoshi (Manasvita Joshi) | 8 hours ago | Wed Aug 28 09:33:56 2024 |
177245 | Cannot get into the fasrcood dashboard | open | IQSS_Support | elawrence (Emily Lawrence) | Lin, Yifei ylin@hsph.harvard.edu | 25 hours ago | Thu Sep 12 08:43:46 2024 |
177117 | re-enable account PI confirmation needed | open | IQSS_Support | elawrence (Emily Lawrence) | klatychev@gmail.com | 27 hours ago | Fri Sep 06 15:13:01 2024 |
177027 | Stata interactive mode in FASSE | open | IQSS_Support | slduncan (Sarah Duncan) | craig.pickett@cancervic.org.au | 32 hours ago | Tue Sep 03 21:59:38 2024 |
176475 | Creating new permissions group for Dominici lab | open | IQSS_Support | slduncan (Sarah Duncan) | Kitch, James jkitch@hsph.harvard.edu, Audirac Kushida, Michelle Shigeko maudirac@hsph.harvard.edu | 32 hours ago | Wed Aug 07 16:02:57 2024 |
176723 | Moving Data from FASSE to New Storage | open | IQSS_Support | slduncan (Sarah Duncan) | Elizabeth Engle emengle@g.harvard.edu | 2 days ago | Tue Aug 20 10:15:51 2024 |
164683 | FASSE: New Project Request Form - Benjamin MacCormack-Gelles | open | Allocations | elawrence (Emily Lawrence) | Margaret McConnell mmcconne@hsph.harvard.edu | 4 days ago | Mon Apr 03 13:52:50 2023 |
177078 | FASSE: Proxy Error 502 | resolvequiet | IQSS_Support | slduncan (Sarah Duncan) | Flannery Black-Ingersoll fblackin@hsph.harvard.edu | 8 days ago | Thu Sep 05 11:46:05 2024 |
177070 | NACLs for NFS access to katz-empath-rct-l3-fs | open | Network | slduncan (Sarah Duncan) | slduncan (Sarah Duncan) | 8 days ago | Thu Sep 05 09:54:35 2024 |
174081 | FASSE: New Project Request Form - Konrad Stopsack | resolvequiet | General | elawrence (Emily Lawrence) | Konrad Stopsack stopsack@hsph.harvard.edu | 8 days ago | Fri May 03 10:32:40 2024 |
None this week
This is an ongoing weekly summary of the weekly support activities, particularly those which are impacting work towards our yearly team goals.
This is a summary of support related efforts that are impacting our work on things related to the team objectives.
The purpose is to help in discussions of prioritization by helping to make this workload visible.
It can be cut/pasted from the dailies