Is your feature request related to a problem? Please describe.
I'm always frustrated when users unsubscribe from a newsletter and don't receive any confirmation that their request was processed. This lack of communication can lead to confusion, with users unsure if their unsubscription was successful.
Describe the solution you'd like
I would like to implement a feature that sends a confirmation email to users when they unsubscribe from a newsletter. The email should confirm that their unsubscription was successful, provide information on how to resubscribe if they change their mind, and optionally ask for feedback on why they unsubscribed.
Describe alternatives you've considered
Sending a confirmation message on the website after the user unsubscribes. However, this does not provide a lasting record that the user can refer to later.
Not sending any confirmation, which might lead to user dissatisfaction and increased support queries from users unsure about their subscription status.
Additional context
This feature could use the existing email service infrastructure, and the email template should align with the platform's branding. Ensuring that this email is consistent with other communications will help maintain a cohesive user experience.
Is your feature request related to a problem? Please describe. I'm always frustrated when users unsubscribe from a newsletter and don't receive any confirmation that their request was processed. This lack of communication can lead to confusion, with users unsure if their unsubscription was successful.
Describe the solution you'd like I would like to implement a feature that sends a confirmation email to users when they unsubscribe from a newsletter. The email should confirm that their unsubscription was successful, provide information on how to resubscribe if they change their mind, and optionally ask for feedback on why they unsubscribed.
Describe alternatives you've considered
Additional context This feature could use the existing email service infrastructure, and the email template should align with the platform's branding. Ensuring that this email is consistent with other communications will help maintain a cohesive user experience.