This pull request implements a feature that sends a confirmation email to users when they unsubscribe from a newsletter. The confirmation email includes details about the successful unsubscription, provides information on how to resubscribe if the user changes their mind, and optionally gathers feedback on why they unsubscribed. This enhancement improves user communication and helps ensure a positive user experience.
This change is required to improve user experience by providing clear communication when users take the action of unsubscribing from a newsletter. Without a confirmation, users may be uncertain if their request was processed, leading to frustration and potential support queries. Additionally, the confirmation email serves as a record for users, enhancing trust in the platform.
How Has This Been Tested?
Implemented unit tests to ensure the confirmation email is sent correctly upon unsubscription.
Conducted integration tests in a staging environment to verify the entire workflow, including:
Successful sending of the email to the user's registered address.
Correct display of the email template across multiple email clients (Gmail, Outlook, etc.).
Performed manual testing by unsubscribing from the newsletter and verifying that the confirmation email is received with the correct content.
Types of changes
[ ] Bug fix (non-breaking change which fixes an issue)
[X] New feature (non-breaking change which adds functionality)
[ ] Breaking change (fix or feature that would cause existing functionality to change)
Checklist:
[x] My code follows the code style of this project.
[x] My change requires a change to the documentation.
trevorjob
commented
2 months ago
Description
This pull request implements a feature that sends a confirmation email to users when they unsubscribe from a newsletter. The confirmation email includes details about the successful unsubscription, provides information on how to resubscribe if the user changes their mind, and optionally gathers feedback on why they unsubscribed. This enhancement improves user communication and helps ensure a positive user experience.
Related Issue (Link to issue ticket)
This feature was discussed in the following issue: Send confirmation email on newsletter unsubscription
Motivation and Context
This change is required to improve user experience by providing clear communication when users take the action of unsubscribing from a newsletter. Without a confirmation, users may be uncertain if their request was processed, leading to frustration and potential support queries. Additionally, the confirmation email serves as a record for users, enhancing trust in the platform.
How Has This Been Tested?
Types of changes
Checklist: