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hoccer / scrum

General software management
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Improve User Support Structure #105

Closed ChristianeMussmacher closed 10 years ago

ChristianeMussmacher commented 10 years ago
  1. New email accounts were set up:

faq@hoccer.com (for incoming messages from homepage form) noreply@hoccer.com

  1. FAQ were updated and will be referenced in an auto reply mail for user questions. --> FAQ will constantly be updated
  2. On the clients as well as on the homepage, the address support@hoccer.com should be named for technical support.
  3. Only technical support questions or feature requests will be transferred to support repro.
ChristianeMussmacher commented 10 years ago
ChristianeMussmacher commented 10 years ago
ChristianeMussmacher commented 10 years ago

Updated FAQ in English and German: http://hoccer.com/de/faq/