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holium / realm-support

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Onboarding - Account already created workflow #21

Closed Thearellica closed 1 year ago

Thearellica commented 1 year ago

Details

The onboarding flow will not let users who have already created accounts through the initial invite code gate.

User deleted and reinstalled Realm and was forced to provide a new email address during onboarding.

It is also requesting the invite code again, but once the initial code is entered, it informs users that code has already been used.

It will not let them change the contact email address back to the original because it says there are already accounts.

drunkplato commented 1 year ago

This should be resolved now so that if you have already signed up with your email it will resend a verification code.

arguser commented 1 year ago

It is also requesting the invite code again, but once the initial code is entered, it informs users that code has already been used.

This case doesn't seem to be solved.